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Alabama Client Testimonials for Dental Practice Consulting
See What Our Clients in Alabama Say About Dental Practice Consulting with The Ledbetter Group
"I don't believe there is a practice The Ledbetter Group couldn't help make more successful. They promises their results for a reason: they get the job done."
Date
2010
Dr. Ladd Luce
Gulf Shores, Alabama
UAB School of Dentistry, 1998
"I confidently recommend the consulting services of The Ledbetter Group. Theirs is not a cookbook approach to consulting. It is personalized and designed to meet specific needs. As a result of their coaching effort, my practice experienced an increase in both production and collections. These results are even more impressive when you consider my partner retired and I produced 20% more than both of us combined. In addition, I became a better leader and manager of my staff, which now wonderfully together as a team; my staff and I have reached a new level of commitment to our practice and to our patients."
Date
1991
Dr. Tommy McGee
Scottsboro, Alabama
UAB School of Dentistry, 1983
"I began working with The Ledbetter Group a year after graduation. It was the best business investment I've ever made. We reached all of my contracted goals and far exceeded the anticipated $10,000 per month increase. I recommend anyone who wants to increase productivity and reduce stress to use them to achieve your goals."
Date
2000
Dr. Mike McLeary
Florence, Alabama
University of Tennessee Dental School, 1997
"I want to say how pleased I am that I chose the Ledbetter group as a consulting partner. Russ Ledbetter had mailed me some information about his services and testimonials from previous clients. I stashed it away in a drawer and occasionally looked at it. I had always heard consultants could be an asset in any dental office but never really felt I needed it. After constantly hearing Howard Farran on Dental Town podcast berate dentist for not knowing their numbers it soaked in that I didn't know mine. Finally, after a year of mentally going back and forth, I elected to call Russ. Russ and I discussed my practice and he made sure I had room to improve before agreeing to work with me. I can truly say this has been the best ROI I have experienced to date. I have been able to add monthly production over the course of a year without changing my conservative nature or speed at which I perform treatment. He taught me and my staff how to schedule effectively and focus on the numbers. This had led to an easier and more predictable schedule without so many high load, low production, and fatiguing days. Between phone calls and a little homework, I probably averaged 4 hours a month to my workload. I'm in a small town with bread and butter dentistry, and in the end I'm able to efficiently treat more patients and that's a win for everyone."
Date
2018
Dr. Dugald McMillan
New Hope, Alabama
UAB School of Dentistry, 2009
"Best money I've ever invested. Don't know how they do it, it's not just one thing. The Ledbetter Group will find the weaknesses in your practice."
Date
2009
Dr. Carol Miles, retired
Leeds, Alabama
UAB School of Dentistry, 1980
"The Ledbetter Group has helped me both personally and professionally over the past year. My young pediatric dental practice was growing at a very healthy pace, and it was actually this growth that spurred my decision to work with a practice consultant. Despite the success my practice was experiencing, I knew that without systems in place and clearly defined ways of doing things, our growth would eventually overwhelm my hard-working staff and myself. I also knew that there was much more to running a dental practice than I had been taught in dental school - specifically regarding the business side of the practice. The Ledbetter Group gave me and my team a structured framework for operating the practice, as well as a detailed system for monitoring practice statistics. I now feel I have an in-depth understanding of how to manage our growth, as well as a way to recognize problems BEFORE they happen. From a personal perspective, I now enjoy the reduced stress and increased satisfaction that comes from having a well-organized, clearly defined way of doing things. My team is more empowered to use the skills they possess to make the practice successful, and we are a closer group as a result. I'd read so many testimonials from other clients of The Ledbetter Group that lamented having not worked with them earlier in their careers. I'm so glad I made the decision to seek their help in preparing my practice for the future."
Date
2015
Dr. Burton Moffett
Madison, Alabama
UAB School of Dentistry, 2006
"I would like to take a minute to express my gratitude for The Ledbetter Group. I began working with them in June of 2004, approximately eight months after opening my dental practice and I am very confident that it is one of the best decisions I have ever made. They provided one-on-one personal attention with weekly phone calls and monthly practice monitoring. They helped me to develop the communication skills to build a strong, productive team, which is an essential key to a successful dental practice. They showed me how to be organized and efficient and how to manage the growth of my practice. Over the course of a year, my production increased an average of $35,000.00 per month. They also implemented a course of action for future projects and concerns that has allowed me to reach many of my goals within a very short period of time. The Ledbetter Group has truly exceeded my expectations."
Date
2005
Dr. Tara Lambert Moncus
Rainsville, Alabama
UAB School of Dentistry, 2001
"We recommend The Ledbetter Group to anybody who is interested in practice growth and management!"
Date
2010
Dr. Britt Morris
Butler, Alabama
UAB School of Dentistry, 1987
"When I opened my own practice in 1998 I had experience in dentistry, but not management. I had both experienced employees in the front office and in the clinical area and felt that with their help we could effectively run the practice. After about two years of struggling, it was obvious that something was not working. That was when I was approached by Russ Ledbetter regarding his consulting services. We decided that we had nothing to lose since he guaranteed we would make back his consulting fee by between 500 to 900% in increased production if we followed his program. Implementation was difficult at first, since in general, employees do not like change. However, we stood our ground as owners of the practice and things began turning around quickly. A combination of improved customer service, improved office atmosphere, improved scheduling and most importantly improved management and practice measurement allowed us to become a profitable business. Thanks Russ!"
Date
2002
Dr. Tim Needham
Eclectic, Alabama
Creighton University, 1992
"I worked with The Ledbetter Group a few years ago after I decided to purchase the practice that I joined after graduating from dental school. As a recent graduate, the only practice management I knew was the system implemented in this practice by my mentor. When I first met Russ, we were just plugging patients into the schedule as they arrived at the front desk or called on the phone, and running around the office in complete chaos. Russ showed us that with a little organization and goal setting, we could make more money while working in a lower stress setting. The change was amazing! It has now been several years, and we still have every bit of Ledbetter's policies in place. He has made such a difference in my practice, and I would not hesitate to recommend his services to my friends and colleagues."
Date
2009
Dr. Daniel Nix
Birmingham, Alabama
UAB School of Dentistry, 2000
"Before I consulted with Russ, we were working harder. Russ showed us how to work smarter. Production has gone up by 40 to 50% and my staff is getting bigger bonuses. Not only has he boosted our production and collections, but he also coached me on how to be a better businesswoman - overall a happier person. We couldn't have done this without Russ' continuous support and foolproof system. In place, my practice is running much smoother and staff morale is higher."
Date
2008
Dr. Shivani Pandit
Oneonta, Alabama
University of North Carolina Dental School, 1992
"From July 1992 through June 1993 I have had the pleasure of working with The Ledbetter Group, a practice consulting firm dedicated to helping professionals realize and achieve their maximum potential. Prior to my retaining their services my practices (a private practice with a small satellite office) had reached a plateau. The first six months of 1992 showed only a 2% growth over the same period in 1991. Cash flow was a nightmare; patient recall was virtually non-effective, staff inter-communications were very poor, and I felt like the practices were in control of me rather than I being in control of them. I had considered hiring a practice consultant on several occasions, but I never did because I did not think I could afford it. Then I came to the realization that I could no longer afford not to hire a consultant. As a result of working with The Ledbetter Group, the first six months of this year showed an increase in production of 35% over the first six months of 1992. At this present growth rate, this will be an increase in production of well over $100,000 for 1993! Cash flow is no longer a worry, patient recall efficiency has increased tremendously, and the staff now works together like a championship team. I can recommend The Ledbetter Group without any reservations if you want your business to be the best it can be. My only regret is that I did not hear about them sooner!"
Date
1993
Dr. Samuel Pierce
Trussville, Alabama
UAB School of Optometry, 1988
“I would like to take this opportunity to share my thoughts with anyone considering working with the Ledbetter Group. Our office staff was overcome with fear and anxiety upon learning that a "consulting group" would be coming to work with us. We had heard horror stories of how entire office staffs were replaced. But as soon as we began to talk with Lois Ann and Ginny, we realized that The Ledbetter Group was different. They truly care about the Doctor, Staff and Practice. We learned so many things, some so simple that we wondered why had we not thought of that? Because of their guidance and expertise, our office is much more efficient, less stressed and fun! So, throw out any pre-conceived notions of what you have heard and open your mind to wonderful new ideas on how to make your practice the best it can be! Sheila Reynolds, Athens Alabama”
Date
2012
Sheila Reynolds (Appointment Coordinator, Dr. Dale Hambright)
Athens, Alabama
"When I first signed on with Russ I was very worried about what the return on my investment would be. It seemed like a lot of money to pay for a consultant. After completing his program I can honestly say that I am very excited about the outcome and it was definitely one of the best business decisions I have ever made. The whole process forced me to look at my practice like I had never done before. I thought my practice was doing OK and we were growing at an acceptable rate. To say that I was wrong would be an understatement. The changes that we have made now have transformed my practice. I am glad I decided to work with Russ and his team. The difference in my practice and the large increase in production and collections were well worth the investment."
Date
2010
Dr. Steven Robinson
Hueytown, Alabama
UAB School of Dentistry, 2000
"In 1998 I had been in practice 23 years and was 51 years old and was making a living-not destitute and not getting rich. I had pretty much decided that if I was doing the best I would ever do, I would just be content with that. But then Lois Ann Ledbetter called, having been referred to me by a friend. After talking to her on the phone, I decided I would really like to know if I could do better and enjoy dentistry more (I really dreaded going to the office). But I had one big obstacle. There was no way I could pay her except by using what little savings I had. Happily, I never used a penny of savings. Increased production easily paid her monthly fee. I now enjoy dentistry. Numbers: In 1997 I was stagnated at $250,000 to $260,000 a year. In 1998 I did $365,000. In 2001 I hit $500,000. In 2006 I hit $600,000. (I live and practice in rural northeast Alabama). My guess is that most doctors who commit to Mrs. Ledbetter do better than this. Things I have been able to do because of increased production: fully fund our pension and profit sharing plans for me and my staff (from the first month I worked with Mrs. Ledbetter); give bonuses to my staff based on collections (average of $390/month each); place and pay for $100,000 of new equipment (over 9 months); purchase and pay for digital intra-oral and panoramic radiographic equipment; pay for office remodeling (interior and exterior); go to a 4 day work week; take my staff to the ADA meeting in San Francisco as a reward for doing $600,000."
Date
1999
Dr. Calvin Sanders
Fyffe, Alabama
UAB School of Dentistry, 1973
"Hiring The Ledbetter Group is the single best investment we've ever made in our practice. They delivered what they promised and then some. Production is soaring and continuing to grow, stress is way down and morale is way up. It's truly a pleasure to go to work these days. I highly recommend their services."
Date
1999
Dr. Scott Thompson
Henegar, Alabama
UAB School of Dentistry, 1988
"Russ Ledbetter has really helped me to grow personally and professionally. When I hired Russ, tension between my staff members had reached a critical level; and I lacked the leadership skills to know how to resolve the situation. Russ taught me some valuable management techniques to help resolve conflict in the office. He taught me how to monitor critical performance indicators in the practice so that I can tell which areas are performing well and which need improvement. I was promised a $10,000 per month increase and he exceeded that by over 170%. Not all success can be measured in dollars and several quality of life type improvements have made being at work more enjoyable. Over the course of the past year Russ has become a personal friend and mentor. I can say without reservation that he has saved me years of trial and error in learning to be a more effective leader and manager."
Date
2007
Dr. David W. Towers
Roanoke, Alabama
UAB School of Dentistry, 2000
"Russ Ledbetter of The Ledbetter Group worked with me on practice management issues several years ago. The things I learned from working with him then have paid tremendous dividends since. Our practice of dentistry has been more efficient, less stressful, and much more productive as a result of his training. I highly recommend his services!"
Date
2008
Dr. Jeff Worley
Opp, Alabama
UAB School of Dentistry, 1988
Serving dentists in cities and small towns throughout the Southeast and Alabama, including Montgomery, Birmingham, Mobile, Dothan, Huntsville, Auburn and surrounding areas.
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