Alabama Client Testimonials for The Ledbetter Group

"I wish I'd hired The Ledbetter group sooner! Russ has helped us make improvements that will change the course of my career. The increased cash flow is huge - we're expanding to a bigger building, purchasing needed equipment, and paying bigger bonuses. A lot of positivity around the office! Thanks Russ!"

"I worked with The Ledbetter Group as consultants and still use the principles learned everyday with great success. I had been to essentially every practice management seminar and interviewed three other consulting firms before deciding on Ledbetter. The others required that you travel your entire staff to their facility and train there. Very expensive. Some relied on a great deal of emotional interaction and physical contact as a part of their training. When I interviewed Russ about this he said "We solve business problems with business solutions." That got my attention. Ledbetter consultants come to you and your facility and see your staff and facilities in action, they can implement a business solution that will fork for YOU. A consultant lecturing to several offices at some distant site cannot possibly offer the solutions that Ledbetter can actually implement inside your own office. My bottom line is better every day because of my experience with Ledbetter. This paid for itself in a few months. On the other hand, if you are not using Ledbetter, you are losing money every day. When people call me for a reference, I tell them that I have already done the analysis on this for them and they just need to call Ledbetter and get started right away. Don't think about it, just do it! Best regards - John (Roll Tide!)"

"My goals for working with The Ledbetter Group were: I wanted an increase of over $10,000 per month in income, to have a stable and profitable hygiene department, and to have a consistently balanced and less stressful schedule. All three of these goals were achieved in excess of my expectations. I would encourage you to allow The Ledbetter Group to analyze your practice to see if they can help you in any of these or other areas."

"I would recommend The Ledbetter Group as a consultant for any office that would like to become more successful, stable, organized and fun. Our production increased by more than the minimum $10,000 promised. My staff has become a more cohesive unit and has achieved a high level of teamwork."

"To whom it may concern, I have had the wonderful opportunity to bring The Ledbetter Group on board for practice consulting. I cannot say enough good things about the decision I made to accept their invitation to taking my practice to the Next Level. I am a recent graduate and have owned my practice for just less than 2 years. The practice had 40 years of history and a recent move in location. I was very skeptical. I had all the fears a recent graduate has with all the loans and now a new one with the practice. The staff was in a rut. I got the phone call from Lois Ann Ledbetter and I have not looked back since. They promised a 10K increase in monthly production, but they average 18k. They far exceeded their promise. They said they would help me develop a Team that communicates well, that is motivated and willing to take the practice in the right direction. They said they would coach me to manage the team and become a great team leader. I was reluctant to make the decision, but I am so thankful that I did. I am now averaging $1,000 increase in daily production, new patients are coming in droves, and patients are moving forward with treatment. Patient referrals are through the roof. It is almost magical the transformation that has taken place with my practice. It is a place everyone wants to be a part of. Some patients are even asking for jobs here because they want to be associated with the positive and electric atmosphere that we have here. They are telling all their friends about us. It is amazing. In comparison to exactly one year ago this month of March had a 20k plus increase in production. And collections have followed directly alongside the increase in production. I am truly amazed. I am so glad that I made the tough decision to move forward with a dental consultant early on in my career. If you get that phone call from The Ledbetter Group, make the same decision that I made. You will not regret it. The thoroughness and dedication by them is unbelievable. They will coach you to Success."

"I started a practice from scratch and was seeing growth, but not at the pace I wanted. Russ was recommended to me by a friend and I have seen my production double with his help. He has years of experience and knowledge that will help your practice as well. He is very open and honest and will do a practice analysis before he starts to make sure he can get you the results you desire. I have been very pleased with the results he has helped us achieve and the metrics he gave us will allow us to continue to improve and adjust as our practice grows and changes."

"I really appreciate all of the hard work you have done for our practice. I am thrilled with the excitement and productivity of our staff. They have really been focused and are working well together. Of course the increased monthly production and increased efficiency make dentistry that much more fun. I will call on you again if I ever need anything!"

"I would like to personally recommend the services of Russ Ledbetter. I feel that my clinical training was excellent, however, I was unprepared for running a business and managing a staff. I struggled for 10 plus years trying to acquire these skills and find the answers to personal satisfaction in my practice. I realized that I did not have all the answers and paid for the advice of three practice consultants. I spent an embarrassing amount of money for little or no results. The problem was that their cookie cutter systems did not fit my practice. I finally, upon the recommendation of a colleague, talked to Russ and enlisted his services. I can truly say that this was one of the best decisions I have ever made for my practice, my family life, and my general well being. Russ opened my eyes to the possibilities of my practice, gave me direction and support, and showed me weakness in myself that were limiting my practice. I looked upon Russ as a coach that was genuinely interested in my success and me. Russ has given my staff and me an enjoyment of work because our professional and personal goals can be achieved. Using a consultant is a difficult decision that should take considerable thought and prayer. I cannot express how thankful and blessed I am for taking that step of faith and hiring Russ. I would hire Russ again and strongly recommend him to any colleague that is seeking answers to the hurdles that are blocking growth and satisfaction in your practice."

"When I first contacted Russ I had been in private practice for twelve years and had used the services of two other consultants in the past. One was a good experience and the other was definitely not a good experience. I was skeptical and cautious, but I knew that I needed to do something different because we had been on a downward trend for two years. I am very glad that I decided to work with Russ. Our downward trend has reversed and, more importantly, my team is more motivated and works harder with much better attitudes than before. We Actually hit our highest collection month to date about two months after finishing Russ's program. Thank you, Russ, for your guidance!"

"The Ledbetter Group helped a great deal with boosting our production and collections. They far exceeded the production increase they promised. They really helped to organize our front desk and provided detailed job descriptions. Our office is much closer to our long-term goals after the year of consulting."

"Dear Russ, I have always been a do-it-myself kind of gal, never liked to ask anyone for help. After finishing dental school in 2000, I started practicing with my father. We quickly took a small one dentist practice and turned into a busy, growing, two-dentist practice. All the ups and downs, dad and I navigated together. Suddenly in 2009, my father, who never missed a day at work due to illness, began having multiple health issues. As he missed several months and only returned to work a 12 hour work week, I found myself at a loss. I really didn't know how to do it all! I decided to hire a consultant, and chose Russ Ledbetter because he had worked so well with several of my classmates. He is teaching me skills that can never be learned in dental school or incorporated after just attending a weekend seminar on practice management. I feel more confident, the practice is growing again, and my employees are happy! Thanks so much Russ, for making my career fun again!"

"After my fourth year as a practice owner, I wasn't confident I had control of my office and felt I was repeating the same mistakes each year. I decided I couldn't fix things on my own and began searching for a consultant. I found Russ and had several friends recommend him.We have seen tremendous growth over this past year in production/collections, improved patient experience, better organization, lower overhead, etc. In one year, we have made changes that would have taken my entire career to implement. You will not make an investment that has a better return for your practice. I now feel confident in running the business side and can sleep at night not worrying about finances."

"When I first received a call from Lois Ann, I was hesitant because I thought that I could not afford a professional dental consultant. I knew we NEEDED help. I had a business consultant at the time but really needed a dental consultant. She had helped my classmate, and I just felt that she would help us as well! Lois Ann analyzed my practice and made big promises of increases in our production and collections, less stress and less time in the office. I had no idea how we could have such a big increase within a year. Well, let me be the first to say that we exceeded our goals within three months!! I feel that I am finally starting to steer the ship instead of floating along and hoping to not sink. After she helped stabilize our practice, I had surgery and missed six days of work. Without Lois Ann's expertise and training, I'm not sure how we would have managed. The practice was fine even with my absence. She has given us the knowledge to succeed and the security of a productive practice. Our office works as a team, and we are excited about dentistry!! She has changed not only my practice but my life. I would encourage any dentist to call Ledbetter and Associates! YOU WILL NOT BE DISAPPOINTED!!"

"My practice was growing at a healthy rate, but something was missing. I wanted faster growth and larger returns in a shorter period of time. A fellow colleague and friend referred me to Lois Ann Ledbetter. After all, she had done all these wonderful things for his practice; so I thought why not. It's only money. So I contacted Lois Ann and she convinced me that she could help me and my practice. And now, seven months later, I feel like I am much better off than I was before. I thought I was doing things right, but little did I know. Now I work smarter and it's more rewarding. I now feel in control of all aspects of my practice. Stress has decreased and staff relations have improved. And most importantly, I feel better about myself and my practice. The main reason I feel it works is because you have an unbiased person working with your practice. What you learn can't be taught in a weekend course or even a short-term consultation service. It takes an extended period of time to implement and evaluate new ideas and to find problems that need correction. Overall I feel like I made a good investment and it will pay for itself many times over!"

"I love being a dentist. I can honestly say I feel blessed to be able to do my dream job each day. However, after managing my practice for eight years, I found myself frustrated, exhausted and unsure of my financial future. I wasn't struggling, but I was never able to get ahead, either. I, honestly, had no real idea of how to measure my success in practice. I was working more days and longer hours than ever before with no real breakthrough results to show for it. Around this time, I was introduced to The Ledbetter Group. To say I was terrified to hire a consultant is an understatement. How would I pay the fee when some months I seemed to barely make it? But, after talking with them, I was taken aback by this company's overwhelming desire to show me how much better life could be with a more proficient work environment. For the first time in my life, someone asked me what my goals and dreams were for my practice. They had no gimmicks or cookie cutter formulas for success. They evaluated the current state of my practice and then devised a plan with my personal dreams and goals in mind. The training my team and I received was tailored to fit our office and our mission. Immediately, we became more organized, efficient, and profitable. In just a few short months, I was reaching production goals and having to raise the bar to set new ones. My practice was growing and thriving, and my team was excited to begin receiving consistent monthly bonuses. For the first time in a very long time, I was working fewer hours and fewer days while seeing real results. I no longer worried if I was going to make it. I had a guide and a newfound knowledge in practice management. Before working with The Ledbetter Group, I felt like my practice was on auto-pilot where results were out of my control. Today, I feel I am at the wheel, steering my team in the direction we want to go in order to achieve the goals and dreams we desire. My professional life is better than ever, and I have a clear vision for the future of my practice!"

"I started working with The Ledbetter Group during a major time of transition in my career. I had just built a new office, hired new employees and was stressed to the max with trying to manage all of the newness and growth that surrounded me. I tried to tackle it all myself for about six months before I realized that I needed help and in a major way! I was consumed with how I was going to make it from one month to the next when I hired The Ledbetter Group. Immediately, Russ and his team evaluated my practice and got me started down a path of consistent, sustainable growth. With their help I was able train my staff and manage my practice with less stress and more profit. I would recommend the services of the Ledbetter Group to any doctor who wants to run an efficient, well organized practice and keep a well-trained, satisfied staff!"

"Thank you The Ledbetter Group! My team and I have the best relationship and most trust we've ever had after working with you. We have a clear picture of what it takes to set and reach goals. Making the production goals you promised was the icing on the cake. Now we are much more profitable and we are equipped with the knowledge and attitude to make things happen. Thank you for helping to de-stress our office and make what we do more enjoyable."

"I have practiced dentistry independently for over 25 years and have done well. However, I wanted to gain more control of business practices and improve my performance as an employer. I also wanted to increase overall efficiency and develop an excellent staff. After checking references, I decided to utilize The Ledbetter Groups' services. We have been able to surpass all of our initial goals. Our production has increased about 110%. My overhead percentage has decreased with this growth. My employees are thrilled with the changes. Most importantly to me is that they followed through precisely on everything they promised. I endorse The Ledbetter Group completely!"

"I wanted to find a solution to help put money back into my practice that had a good return on the investment. There was not a piece of equipment that I could find that would give the return that Russ Ledbetter guaranteed. The management systems put into place and the tax information given will make me well over one hundred thousand dollars each year, far exceeding the fee he charges. The implementation of changes by Russ was done in a smooth manner and carried out with integrity. I highly recommend working with The Ledbetter Group to fine tune your practice."

"I first met Russ when I was in dental school; Russ came and bought my class pizza and gave a lecture on practice management. I don't remember any of the lecture, but I do remember I had two slices of pepperoni and one slice of sausage. When I got out of dental school, I knew nothing about managing a practice and I knew I needed help. I joined my dad's dental practice and he assured me that he would teach me all I needed to know. As it turned out my dad was a great dentist, but not the best businessman. I asked my dad about hiring Russ and getting some help, but he said, "Over my dead body!" So after my dad died in 2001, I hired Russ to help the practice. Russ made some very big promises and included them on his contract with me. I have to say that hiring Russ was one of the best decisions I have ever made. Russ kept his word and fulfilled all his contracted obligations and much more. By following Russ' instruction the practice increased its gross by $35,000 a month. I also went from working five days a week to a four-day week. In addition, I went from taking a long weekend vacation twice a year to a week vacation once a quarter. Russ also helped me set up a retirement plan for my entire staff and myself. I feel that I now understand my business better and I have fewer staff issues due to Russ' education of my staff and myself. My staff receives many bonuses a year and I have a staff eager to go above and beyond my expectations. I continue to use Russ' services today and I find his help an invaluable tool in my practice."

"I would highly recommend The Ledbetter Group to any dentist interested in making their dental practice a more enjoyable and profitable place to work. In addition to increasing the production and collections in our office, Russ taught me many management techniques which will continue to be tools I use as I grow my practice in a positive direction. He stresses the importance of identifying the right people in the interview process and always working to maintain a positive office environment for all employees and patients. Russ and Ginny gave us many ideas for increasing new patient numbers and ideas for keeping our practice a fun and enjoyable place to work. It is very exciting and rewarding for our staff to see our practice continue to grow as we form new relationships with our patients and their families."

"My practice was in a terrible downward spiral. Staff moral and motivation were very low. An unsustainable guaranteed bonus system set up by the previous practice owner was in place and was putting severe strain on me financially. I was miserable and had thoughts of selling everything and going away from dentistry. I decided to call in Lois Ann and her team to help me right the ship and after a year of hard work, good staff hires, and some restructuring, I am finally turning a profit and feeling better about my career path. My present staff is happy and enjoying the monthly bonuses that they actually earned. Many thanks to The Ledbetter Group for their guidance and support."

"Like many, I was very skeptical at first, but found Lois Ann a very sincere, hard working lady who's main goal was to help train me in leadership skills that I lacked. She is a no-nonsense, straight talking consultant with an enthusiasm that is contagious. Our production increased on less days, and our office stress improved tremendously. We are still a work in progress, but must give Lois Ann significant credit for our recent success."

"I highly recommend the consulting program that The Ledbetter Group has to offer. My practice was not growing as fast as I knew it could, but I didn't know how to change that. Once hired, our production increased by a little more than $16,000 per month. In addition, our collection percentage improved dramatically. The Ledbetter Group gave me the tools to be a good manager and leader. I now have a road map to where I want my practice to go."

"It's now April 2010. I was in group practice from July 2001 to December 2009 when I decided I was ready to go solo. I hired Russ Ledbetter from The Ledbetter Group in August 2009 after opening a brand new start up practice in May of 2009. Not only was I new to running a solo practice, but my entire staff, hygienist, assistant, and front desk coordinator, were all new to their respective positions. To say we were green and inexperienced is the understatement of the century! My first year of private practice has been a whirlwind to say the least. I don't know how I would have survived financially or what the practice would look like from a management perspective if I hadn't had Russ to guide and direct me the whole way. I highly recommend The Ledbetter Group. I feel it has been a very wise investment on my part that will continue to pay dividends for the rest of my career."

“I am thrilled to have the opportunity to express how grateful I am for the help and coaching of the Ledbetter team. As an Office Manager in a brand new practice, and with very little personal experience in dentistry, the task at hand seemed overwhelming. The Ledbetter Group stepped in to guide me, offering invaluable structure and the “how-to’s” in building a successful and HAPPY practice. The tools I have received will empower me to lead our team into each level of success. The growth of our practice in just one year is phenomenal and we absolutely could not have done it without the help of Russ and Ginny. We consider them a part of our family and look forward to the times they are able to be with us in our office. I am a better employee, co-worker, team player, coach, caregiver and PERSON because of them.”

"Several close friends who used The Ledbetter Group encouraged me to hire them. I had a good dental practice but there were several areas that I knew needed improvement. The Ledbetter Group helped me with those and many more. My production increased by over 40% and my office runs smoother, our team work has improved and we treat more new patients."

"When I purchased my practice, one of the first things I did was call Russ. It has been one of the best business decisions I have made. Our average monthly collections are up more than $20,000 per month, and all we have done differently is work smarter, not harder. I would highly recommend The Ledbetter Group to anyone who wants their scheduling and production to be more efficient and predictable."

“I am employed with an office that uses The Ledbetter Group. Since we have started using The Ledbetter Group our collections and production have sky rocketed. The entire atmosphere of the office is wonderful. The Ledbetter Group have the most professional, courteous, thoughtful and caring people I have ever worked with, and I have been in dentistry for about 25 years. The knowledge level they teach and all materials they bring to achieve and succeed are easy and fun to follow and are very effective. Any practice that allows them to work with them will thoroughly benefit. I recommend them to any practice that wants to succeed in all aspects. You too could have an office like ours that is wonderful to come to every day.”

"I am writing this regarding my association with The Ledbetter Group and their impact on my life professionally. Although I had much skepticism about pushing ahead with a consultant, I am happy to say that the transformation of the various facets of my practice have been profound. Through working with Lois Ann Ledbetter positive changes were soon reflected in my practice. Not only has my gross production and personal income increased, but my day to day associations with my staff and patients have improved tremendously."

"I would like to thank you for the excellent assistance you have given me and my staff. I feel that we are really working as a team to provide the best possible health care to our patients more effectively and with greater ease. As you know, we have increased our productivity by sixty percent and I see this as a direct result of following the plan you helped our office develop specially for us. We are now able to do much more work with greater enthusiasm and real enjoyment. I think your ideas concerning self evaluation and planning were most helpful. They enabled us to decide what goals were important to our office and the best way to achieve these goals both personally and professionally. Please feel free to call upon me at any time to discuss your role as consultant with any new prospects. I am certain you can provide for them the same excellent quality of sound advice that you gave to us. My staff and I are looking forward to a much more successful and happier future thanks to your help. Thank you again."

"After several years of owning a dental practice that was experiencing very minimal growth, I had become frustrated and no longer enjoyed my work. After working with the Ledbetter Group, my production greatly increased and I had a better understanding of how to operate my practice. My patients are happy, employees work as a team, and I once again enjoy my work. I highly recommend the Ledbetter Group."

“I would like to express my appreciation for what The Ledbetter Group has done for our dental office. I have been with Dr. Tara Moncus from the opening day of her practice almost seven years ago. We began working with The Ledbetter Group in June of2004 and I firmly believe that it was one of the most beneficial decisions that Dr. Moncus could have made. The Ledbetter Group coached our team on how to communicate, not only with each other but with Dr. Moncus as well. I immediately noticed a difference in the morale of my teammates once we learned how to communicate more effectively. It keeps the lines of communication open, tension does not build and everyone is focused on the same goal ... quality patient care, all while making it enjoyable as well as profitable. I am proud of the practice that "we" are growing and happy to be a part of it. I am very thankful for what The Ledbetter Group has helped us to accomplish.”

"Dear colleague,I was very pleased with the services of Lois Ann Ledbetter in 2008, and I wished I would have used her earlier in my career. It probably took me two years from our initial visit before making the commitment. Like most dentist, I was a little hesitant to pay her fee without a guaranteed return. In her one year of service with us, she was able to meet or exceed all my expectations. The promises she made as far as production and profitability were exceeded. I lost zero staff, and I found my staff more motivated than I had originally thought possible. Their new bonuses probably helped some too. My overall experience with Lois Ann was terrific, and our relationship continues to this day. It is very reassuring to know I can still call her in times of need or just to run things by her. In closing, I would like to highly recommend the services of Lois Ann Ledbetter to anyone interested."

"Working with The Ledbetter Group has been one of the best and most rewarding business decisions I have ever made. They opened my eyes to so many things vital to effective practice management. Through their analysis of my practice, The Ledbetter Group uncovered a personnel issue that would have had serious negative consequences had it continued. I now realize how much my dental school education lacked the essential elements necessary to evaluate and manage the business side of dentistry. The Ledbetter Group definitely delivered on their promises. Our production increased by over $10,000 per month as did our collections. She helped create harmony among the staff and improved working relationships. Our practice now steadily attracts an average of 30-40 new patients each month showing continued growth. With respect to these achievements, I feel less stress and once again enjoy coming to work each day."