

Cynthia Roberts
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Dental Front-Desk Consultant
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More than 20 years of Dental Management experience
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More than 20 years of dental management experience, including the last 15 years leading the operations for a 12 dental practice group
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Proven track record of achieving operations excellence, increased revenue/profit growth, improved patient retention and strengthened staff development for an optimally run dental practice
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Industry thought leader and speaker on “designing and delivering dentistry centered on a superior patient experience”
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Ability to draw upon a diverse business background, including small business ownership and entrepreneurship
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Successfully guided dental practices in new directions to accelerate growth, increase production, and minimize stress
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Training staff to schedule quality over quantity, less busy
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Mastery in:
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Perfect Day Scheduling. More productive, less stress
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Improve Coding for better reimbursement
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Finding missed opportunities on the existing schedule
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Coaching up recall for a profitable hygiene department
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Collections, both insurance and guarantor portions
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Positive coaching and empowering of staff
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