"I graduated in 2017 and purchased my practice in 2022 with zero prior business experience. I did my best to learn as I went, but I knew there were gaps in my knowledge—and I wasn’t always sure who to turn to for guidance.
Russ’s name came up during a conversation with a colleague, so I looked him up and decided to give him a call. From the very first conversation, it was clear that he is not only extremely knowledgeable, but also easy to talk to and genuinely invested in helping my practice succeed. Russ asked a lot of questions about my practice before he would agree to take me as a client. His recommendations from a numbers perspective have dramatically increased my production and collections.
Russ has helped me in countless other ways—both by answering questions I knew I had and by addressing issues I didn’t even realize I should be thinking about. He is friendly, experienced, approachable, and incredibly insightful.
I would highly recommend Russ to any dentist who is new, struggling, or simply looking to improve their practice and overall quality of life."

"We are sincerely grateful for the opportunity to work with The Ledbetter Group. Our initial objective was to deepen our understanding of insurance systems and to clearly define roles for our front desk team. Ashley played a pivotal role in helping us achieve this goal. Her expertise was evident, and we especially appreciated her in-office visits on three separate occasions. During that time, she built rapport with the front desk staff, collaborated with Dr. Weldon to clarify roles and responsibilities, and effectively implemented those changes. It has been a tremendous relief to ownership knowing that front office operations are now running at a much higher level of efficiency. Our second objective was to increase production and collections without adding providers or staff. This was successfully achieved through collaboration with Russ, who helped us design a structured, productive schedule with protected time blocks. These blocks can only be adjusted if specific production criteria or procedures are scheduled, ensuring we stay on track. Our third goal was to reduce Dr. Weldon’s administrative workload. While this is still in progress, we’ve made meaningful strides by training another team member to take on some of the more routine tasks. Looking ahead, we plan to hire an office manager once we reach our targeted production benchmarks. Lastly, we truly valued our initial strategy meeting with Russ. It created a space for open, honest, and respectful communication with our entire team and was an important foundation for the progress we’ve made."

“Over the last year, we have had the pleasure of working with Russ and Ashley at The Ledbetter Group. Ashley provided training to help the front desk staff streamline the operational and clinical processes. Russ was instrumental in motivating the staff through team building and bonus programs. By empowering our team to share in the profitability and success of the practice, we have witnessed an increase in production and collections allowing us to concentrate on growth.”

"Russ, I appreciate your time this year. It has paid off very well for us. You and Ashley are great at what you do and I’m happy with what we have gotten."

"The Ledbetter Group has been an answer to prayer. When I finally reached out for help, I was at my breaking point. The office was busy, but not the kind of busy that leaves you feeling fulfilled at the end of the day. Most days I felt like I had been running around with my hair on fire. Russ and Cynthia have made such a positive impact on the day-to-day operations. The staff have a better understanding of the schedule and are working much more cohesively. My main concern about hiring a consultant was a “cookie cutter” approach to how to run a practice. Russ and Cynthia take the time to get to know you and your office. They develop systems that improve productivity and morale but work within the confines of your personal goals for your practice. Nothing is “one size fits all”. Their guidance has us working smarter not harder and the numbers are better! More importantly, the stress level is improving! Any change can be hard, even when you know it is necessary. Weekly calls keep you on track and prevent falling back into old habits. The Ledbetter Group is an investment in your practice and your life."

"I sought the help of The Ledbetter Group to help manage the chaotic schedule I was encountering at the office. My main goal was to create a consistent, low-stress daily schedule. With the expertise Russ provided, we not only developed a systematic way to maximize our time and effort, we simultaneously increased revenue while providing a rewarding system for my team!"

"Partnering with The Ledbetter Group has been beyond fruitful for our practice. They have created tailor-made strategies for our office. This involved putting hours of legwork, research, calculation, and thought into what works for us. Particularly, and according to the goals/concerns we outlined. As a Result, we have simultaneously seen a more motivated and coordinated staff, strikingly more profitable days/weeks/months, more manageable books and less stressful days.

One stand-out quality is that Russ is very approachable, available, and attentive. He answers the phone and is genuinely all-in, regarding his concern for the well-being and happiness of our practice. Not only does russ know the ins and outs of all of our numbers, but he also has a high-quality and wide range of practical advice and philosophical advice. I am so grateful to have been connected with him, his team, and their services."

"I wish I'd hired The Ledbetter group sooner! Russ has helped us make improvements that will change the course of my career. The increased cash flow is huge - we're expanding to a bigger building, purchasing needed equipment, and paying bigger bonuses. A lot of positivity around the office! Thanks Russ!"

"Year 2022 proved to be a year of ongoing challenges with declining insurance reimbursements, increasing staff expenses and limited scheduling. My practice was successful with a full schedule, but I was not seeing the monetary gains that I expected. With 2023 around the corner, I decided I needed to make a change and bring in a consultant. I met with Russ to discuss my challenges and what my expectations were from him. His confident approach helped me make changes within my practice that have resulted in bottom line financial gains. My practice was not in need of an overhaul. I needed a different perspective and someone like Russ who could show me how to make those changes to see those financial gains. Russ delivered on that promise. I would recommend him to any business looking to increase their bottom-line profits."

"Like many dentists, I was educated and trained to do just that, be a dentist. Understanding how to run a productive practice however, was being learned via the school of hard knocks, and unfortunately I found myself flunking out. Many in our profession have encountered difficulties over the past two years relating to the direct and indirect effects of Covid. Concerns such as finding office personnel, inflation, patient fears of returning to the office are just to name a few. However, in my case, these struggles highlighted flaws that had become quite prevalent in my practice, and I had reached a point of needing some professional guidance. I had spoken with other consultants before calling the Ledbetter group and meeting Russ. Unlike what other consultants had previously proposed, Russ chose an approach that made no specific guarantees except that we would work hard to improve the stability of the practice and make every attempt to create positive momentum. After a year of working with Russ, I can safely say that’s exactly what he helped us do. My practice is currently having a banner year and we are excited for the future. Russ will eventually discuss his three R’s with you. I won’t give them away, but I’ll add two more, at least in my case, Resurrection and Resurgence. My complacency and limited knowledge for running an effective practice had caught up, and through the grace of God with the help of Russ and his team, Cynthia and Jill, we are on a better path."

"I started a practice from scratch and was seeing growth, but not at the pace I wanted. Russ was recommended to me by a friend and I have seen my production double with his help. He has years of experience and knowledge that will help your practice as well. He is very open and honest and will do a practice analysis before he starts to make sure he can get you the results you desire. I have been very pleased with the results he has helped us achieve and the metrics he gave us will allow us to continue to improve and adjust as our practice grows and changes."

"The Ledbetter Group has helped my leadership team transform three of the practices within our group. Russ’ methods are not gimmicky or pushy and his traditional philosophy aligns with our patient-centered practice model and team approach. Through measurement, accountability and personal coaching, he has helped instill confidence in our team to create synergy from within the practice. The rewards have been bountiful, and are not only measured in dollar signs- our team is happy, cohesive and more motivated than ever. Highly recommended."

"In 2017, I decided to make some significant changes in my practice after serving our community for 20 years. I chose to attend The Dental College of Georgia’s Maxi Course in implant therapy, expand my office, and hire a practice management consultant. I knew many consultants, but Russ’ testimonial page contained many positive reviews from colleagues and classmates. Fast forward to 2020/2021: The Ledbetter Group helped me transition to an office twice the size of my previous and increased collections by over 40% more than my best year prior. With Russ’ guidance, we accomplished this despite the challenges of the pandemic. I can’t thank Russ and the Ledbetter Group enough for helping me achieve my goals and set a standard for the next 20 years."

"I cannot say enough about our experience with The Ledbetter Group. After 29 years of apparent success I contacted Russ to help us grow the practice as we were starting to experience a slowing of growth. Russ and his team provided the guidance my team needed to schedule more efficiently, motivate my team to be more productive and to attract more new patients. We have seen well over a 20% increase in monthly collections most months. I would recommend The Ledbetter Group to most dentists regardless of their career stage."

"Working with the Ledbetter Consulting over the last year and a half has been a great experience. I have worked with many consultants over my 22 years in practice, and Russ is one of the best. His down to earth, practical solutions have helped bring about not only an increase in production and collections, but better communication within my office team. I highly recommend them."

"I purchased a small-town practice from a retiring dentist back in 2012. After steady growth we hit a plateau several years back and I dabbled with the idea of using a consultant to help break through the stagnation. Several of my dental school classmates had all used and recommended the Ledbetter Group. I decided to hire Russ and Lana and I am glad I did. It has been very helpful having an outside, objective set of eyes looking at my practice. We were able to make some changes that really elevated the business. My accountant actually said, 'I don’t know what you have been doing this year, but keep it up!"

"We have been working with Russ and his team for almost a year now. The results speak for themselves. This is a professional, detail-oriented team with a consistent approach to improving the overall flow and productivity of a practice. I strongly encourage any pediatric or general dentist who has plateaued and is looking for that next level to reach out to Russ."

"I’ve had the pleasure of working with Russ at the Ledbetter Group for several years. His coaching style was indeed a breath of fresh air for our team! Russ brought practical solutions to increasing our overall production and collections while uniting our team to work towards common goals through effective communication. His knowledge of the dental business also provided us with great support and advice when needed, without being overbearing or pushy. I have much respect for Russ professionally while also considering him a friend. I would highly recommend the Ledbetter Group!"

"I’ve been working with Russ more than a year and I can’t say enough about his professionalism and knowledge. I started working with him after months of research and talking to so many different big and small dental consulting companies and consultants and my previous experience of working with bigger company with no results. My dental office was plateaued and I didn’t think we have any room to grow, but he promised a monthly growth and delivered it within 6 months. I trust and respect his opinions so much that I ask him questions about all aspects of running my practice. Now even though I feel that my staff and office is energized, I can’t stop working with him, I still see result from his advise and recommend him to anybody looking for a competent and knowledgeable consultant."

"When I purchased my practice, one of the first things I did was call Russ. It has been one of the best business decisions I have made. Our average monthly collections are up more than $20,000 per month, and all we have done differently is work smarter, not harder. I would highly recommend The Ledbetter Group to anyone who wants their scheduling and production to be more efficient and predictable."

"I want to say how pleased I am that I chose the Ledbetter group as a consulting partner. Russ Ledbetter had mailed me some information about his services and testimonials from previous clients. I stashed it away in a drawer and occasionally looked at it. I had always heard consultants could be an asset in any dental office but never really felt I needed it. After constantly hearing Howard Farran on Dental Town podcast berate dentist for not knowing their numbers it soaked in that I didn't know mine. Finally, after a year of mentally going back and forth, I elected to call Russ. Russ and I discussed my practice and he made sure I had room to improve before agreeing to work with me. I can truly say this has been the best ROI I have experienced to date. I have been able to add monthly production over the course of a year without changing my conservative nature or speed at which I perform treatment. He taught me and my staff how to schedule effectively and focus on the numbers. This had led to an easier and more predictable schedule without so many high load, low production, and fatiguing days. Between phone calls and a little homework, I probably averaged 4 hours a month to my workload. I'm in a small town with bread and butter dentistry, and in the end I'm able to efficiently treat more patients and that's a win for everyone."

"Russ, his wife Jill, and in-office consultant Lana are as good as it gets in the dental consulting/coaching business. You will not find a more outgoing, personable, and honest group of consultants. He'll tell you what you're doing right-and wrong- and he can guide you to fix the problems! The protocol that he implemented in our practice has increased production/collections an average of $20,000 per month over the past year. He has a very reasonable rate for the service he is providing, especially compared to most consultants who take a percentage of what you collect! Russ and team are very easy to get in touch with if we have an issue in the office that I need advising on. I can call them anytime and if I don't get an answer they will be calling back shortly. He and the team are extremely hands on, and when he tells you somethings going to happen it WILL happen. Russ's skills far exceeded what we expected! If you are in the market for a new consultant/coach call Russ and team. I will be more than happy to talk to anyone considering The Ledbetter Group."

"After my fourth year as a practice owner, I wasn't confident I had control of my office and felt I was repeating the same mistakes each year. I decided I couldn't fix things on my own and began searching for a consultant. I found Russ and had several friends recommend him.We have seen tremendous growth over this past year in production/collections, improved patient experience, better organization, lower overhead, etc. In one year, we have made changes that would have taken my entire career to implement. You will not make an investment that has a better return for your practice. I now feel confident in running the business side and can sleep at night not worrying about finances."

"When I first contacted Russ I had been in private practice for twelve years and had used the services of two other consultants in the past. One was a good experience and the other was definitely not a good experience. I was skeptical and cautious, but I knew that I needed to do something different because we had been on a downward trend for two years. I am very glad that I decided to work with Russ. Our downward trend has reversed and, more importantly, my team is more motivated and works harder with much better attitudes than before. We Actually hit our highest collection month to date about two months after finishing Russ's program. Thank you, Russ, for your guidance!"

"I would like to compliment The Ledbetter Group for the outstanding service it provides. Russ is honest and he keeps his promises. He asks you what your goals are, and like a magician, in the end, makes them happen. We are now collecting more than $500 per day more than we were when we started with him. We used to work all Fridays, and now we work only one. I'm on the verge of hiring an associate (one of my goals), and the situation is promising, so that I can eventually form a partnership, so that I can take more vacation (one of my other goals). To be clear, Russ does not push adding a partner, and only offered some feedback on how I might approach it. He is in the business of improving the business you've already established, not overhauling it. His secret involves his hard work and study, personalized to your practice. Consultants and coaches require your participation as well as your staff's, and his system is wonderful at getting that. His methods are logical and easy to implement. He sticks with you and constantly has new ideas. He follows through. You follow through. Once the year is up, you miss the Group, but you and the staff are better than you were the year before. It's a better place to work. A better place to practice dentistry."

"In September of 2014, my business partner of seven years and I dissolved our partnership and I began a journey as the sole owner of Jackson Family Dentistry. My ex partner's wife had run the business part of the offices so being responsible for every facet of the business was new, exciting, and unnerving. I immediately saw a need to implement the correct systems to make my "new" office more patient friendly, employee driven, and as stress free as possible. I hired Russ to be my business consultant throughout that process and it was a wildly successful venture. Patient wait times almost disappeared, we scheduled an office-wide lunch break for the first time in the practice's history, and production increased while office morale was boosted. No matter your stage of life or occupation, everyone needs a coach to reach his/her full potential. I highly recommend you allow Russ to be your counselor in the business aspect of running a dental office and you will see immediate and long-lasting results."

"If I could rate Russ more than 5 stars I would. I first heard of Russ from one of the owner dentist at our office, he had worked with him in the past. Our office is in the process of growing and needed a little guidance. From the start, Russ laid everything out and explained his process. I learned so much of the business side of dentistry during our year together. I would recommend Russ to anyone I meet and look forward to working with him in the future."

"Would you like to take your practice from good to great? This is a dream of mine for my practice, my team and my patients. With the help of the Ledbetter Group, we are turning a dream into a reality. I have been practicing dentistry for 21 years. Over this time, I have utilized several consultants in an effort to improve our group practice. Other consultants seemed to have the same ideas to change our practice into their business model. Russ Ledbetter's methods are different. After listening to our goals and perceived problems, he went to work creating systems, motivating staff, and fine-tuning our leadership skills to push us to a new level. Russ used proven methods to create a better work environment with an improved schedule to bring in an increase in production and new patients. Therefore, making our practice more profitable so our goals were met. With extreme pleasure, allow me to recommend Russ Ledbetter to help you achieve your dreams of success."

"I started working with The Ledbetter Group during a major time of transition in my career. I had just built a new office, hired new employees and was stressed to the max with trying to manage all of the newness and growth that surrounded me. I tried to tackle it all myself for about six months before I realized that I needed help and in a major way! I was consumed with how I was going to make it from one month to the next when I hired The Ledbetter Group. Immediately, Russ and his team evaluated my practice and got me started down a path of consistent, sustainable growth. With their help I was able train my staff and manage my practice with less stress and more profit. I would recommend the services of the Ledbetter Group to any doctor who wants to run an efficient, well organized practice and keep a well-trained, satisfied staff!"

"The Ledbetter Group has helped me both personally and professionally over the past year. My young pediatric dental practice was growing at a very healthy pace, and it was actually this growth that spurred my decision to work with a practice consultant. Despite the success my practice was experiencing, I knew that without systems in place and clearly defined ways of doing things, our growth would eventually overwhelm my hard-working staff and myself. I also knew that there was much more to running a dental practice than I had been taught in dental school - specifically regarding the business side of the practice. The Ledbetter Group gave me and my team a structured framework for operating the practice, as well as a detailed system for monitoring practice statistics. I now feel I have an in-depth understanding of how to manage our growth, as well as a way to recognize problems BEFORE they happen. From a personal perspective, I now enjoy the reduced stress and increased satisfaction that comes from having a well-organized, clearly defined way of doing things. My team is more empowered to use the skills they possess to make the practice successful, and we are a closer group as a result. I'd read so many testimonials from other clients of The Ledbetter Group that lamented having not worked with them earlier in their careers. I'm so glad I made the decision to seek their help in preparing my practice for the future."

"As much training as we receive to be great clinicians we often neglect the business side of dental practice. Russ and his team have given us an easy, quantifiable way to monitor our practice while decreasing stress and increasing productivity. An investment with Russ will pay off with huge dividends."

"We have been working with Russ and Ginny for the last 9 months. During this time, they have helped us increase our business significantly with consistency. We appreciate their efforts to help our team and their "hands on" approach is an excellent recipe for our relationship based practice."

"My practice was in a terrible downward spiral. Staff moral and motivation were very low. An unsustainable guaranteed bonus system set up by the previous practice owner was in place and was putting severe strain on me financially. I was miserable and had thoughts of selling everything and going away from dentistry. I decided to call in Lois Ann and her team to help me right the ship and after a year of hard work, good staff hires, and some restructuring, I am finally turning a profit and feeling better about my career path. My present staff is happy and enjoying the monthly bonuses that they actually earned. Many thanks to The Ledbetter Group for their guidance and support."

"After several years of owning a dental practice that was experiencing very minimal growth, I had become frustrated and no longer enjoyed my work. After working with the Ledbetter Group, my production greatly increased and I had a better understanding of how to operate my practice. My patients are happy, employees work as a team, and I once again enjoy my work. I highly recommend the Ledbetter Group."

"I would recommend The Ledbetter Group to any dental office looking to enjoy dentistry more and be more profitable while doing it. Russ has been with our office for six months and the average for the last three months has our production up 27%. This far exceeds his initial promised increase and we have six more months left in the contract. After working with a large consulting group and getting lost in all the different coaches, Russ is a breath of fresh air. I talk directly to him four times a month and he is available for my staff and me at any time. At our initial meeting we evaluated my practice and set goals to create an office that would make us proud. Russ has empowered my staff, trained them well and set up a bonus system which has been very successful the last three months. I started this venture to help my staff enjoy work more and to make more money. We are doing very well and I am enjoying how simple and easy the relationship has been. Thanks Russ."