Dental Practice Consulting Results & Client Testimonials
For more than 30 years, The Ledbetter Group has worked side-by-side with dentists to improve production, reduce management stress, and build stronger, more effective dental teams.
The testimonials below are from real dentists across the United States — solo practices, multi-doctor offices, small towns, and major metro areas — who partnered with us to create measurable, lasting change in their practices.
Our dental practice consulting is different from traditional “advice-only” consulting. We work inside your practice during normal operations, training your team in real time and coaching the dentist through leadership, scheduling, case acceptance, and management challenges as they arise.
The results speak for themselves: increased monthly production, fewer broken appointments, better team communication, lower stress, and practices that finally run the way their owners always envisioned.
These testimonials reflect outcomes achieved without raising fees or changing how dentistry is diagnosed — only by implementing proven systems, accountability, and leadership.
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Inefficient systems quietly cost practices time and money. Our consulting helps streamline operations without disrupting patient care.
Date
2024
Dr. Lyndsey Harrell Dahlstrom
Eastman, Georgia
Medical College of Georgia, 2008
"The Ledbetter Group has been an answer to prayer. When I finally reached out for help, I was at my breaking point. The office was busy, but not the kind of busy that leaves you feeling fulfilled at the end of the day. Most days I felt like I had been running around with my hair on fire. Russ and Cynthia have made such a positive impact on the day-to-day operations. The staff have a better understanding of the schedule and are working much more cohesively. My main concern about hiring a consultant was a “cookie cutter” approach to how to run a practice. Russ and Cynthia take the time to get to know you and your office. They develop systems that improve productivity and morale but work within the confines of your personal goals for your practice. Nothing is “one size fits all”. Their guidance has us working smarter not harder and the numbers are better! More importantly, the stress level is improving! Any change can be hard, even when you know it is necessary. Weekly calls keep you on track and prevent falling back into old habits. The Ledbetter Group is an investment in your practice and your life."
Date
2021
Dr. Thomas Smith
Brunswick, Georgia
Medical University of SC Dental School
"I cannot say enough about our experience with The Ledbetter Group. After 29 years of apparent success I contacted Russ to help us grow the practice as we were starting to experience a slowing of growth. Russ and his team provided the guidance my team needed to schedule more efficiently, motivate my team to be more productive and to attract more new patients. We have seen well over a 20% increase in monthly collections most months. I would recommend The Ledbetter Group to most dentists regardless of their career stage."
Date
2020
Dr. Ryan Colosi
Lake Wylie, South Carolina
University of Buffalo School of Medicine, 2007
"We have been working with Russ and his team for almost a year now. The results speak for themselves. This is a professional, detail-oriented team with a consistent approach to improving the overall flow and productivity of a practice. I strongly encourage any pediatric or general dentist who has plateaued and is looking for that next level to reach out to Russ."
Date
2018
Dr. Dugald McMillan
New Hope, Alabama
UAB School of Dentistry, 2009
"...I can truly say this has been the best ROI I have experienced to date. I have been able to add monthly production over the course of a year without changing my conservative nature or speed at which I perform treatment. He taught me and my staff how to schedule effectively and focus on the numbers. This had led to an easier and more predictable schedule without so many high load, low production, and fatiguing days. Between phone calls and a little homework, I probably averaged 4 hours a month to my workload. I'm in a small town with bread and butter dentistry, and in the end I'm able to efficiently treat more patients and that's a win for everyone."
Operations & Practice Efficiency
Strong leadership drives long-term practice success. Discover how our consulting helps dentists grow as leaders and managers.
Date
2022
Dr. Jason H. Lee
Martinez, Georgia
Medical College of Georgia, 2006
"Like many dentists, I was educated and trained to do just that, be a dentist. Understanding how to run a productive practice however, was being learned via the school of hard knocks, and unfortunately I found myself flunking out. Many in our profession have encountered difficulties over the past two years relating to the direct and indirect effects of Covid. Concerns such as finding office personnel, inflation, patient fears of returning to the office are just to name a few. However, in my case, these struggles highlighted flaws that had become quite prevalent in my practice, and I had reached a point of needing some professional guidance. I had spoken with other consultants before calling the Ledbetter group and meeting Russ. Unlike what other consultants had previously proposed, Russ chose an approach that made no specific guarantees except that we would work hard to improve the stability of the practice and make every attempt to create positive momentum. After a year of working with Russ, I can safely say that’s exactly what he helped us do. My practice is currently having a banner year and we are excited for the future. Russ will eventually discuss his three R’s with you. I won’t give them away, but I’ll add two more, at least in my case, Resurrection and Resurgence. My complacency and limited knowledge for running an effective practice had caught up, and through the grace of God with the help of Russ and his team, Cynthia and Jill, we are on a better path."
Date
2021
Dr. Zach Powell
St. Simons Island, Georgia
Medical College of Georgia, 1995
"The Ledbetter Group has helped my leadership team transform three of the practices within our group. Russ’ methods are not gimmicky or pushy and his traditional philosophy aligns with our patient-centered practice model and team approach. Through measurement, accountability and personal coaching, he has helped instill confidence in our team to create synergy from within the practice. The rewards have been bountiful, and are not only measured in dollar signs- our team is happy, cohesive and more motivated than ever. Highly recommended."
Date
2016
Drs. Jay Phillips, Chris Hasty, Heath Miller & Lee Boney
Tifton, Georgia
Med College of GA, MCG,MCG & U Florida, 1994, 2003, 2003, 2008
"Would you like to take your practice from good to great? This is a dream of mine for my practice, my team and my patients. With the help of the Ledbetter Group, we are turning a dream into a reality. I have been practicing dentistry for 21 years. Over this time, I have utilized several consultants in an effort to improve our group practice. Other consultants seemed to have the same ideas to change our practice into their business model. Russ Ledbetter's methods are different. After listening to our goals and perceived problems, he went to work creating systems, motivating staff, and fine-tuning our leadership skills to push us to a new level. Russ used proven methods to create a better work environment with an improved schedule to bring in an increase in production and new patients. Therefore, making our practice more profitable so our goals were met. With extreme pleasure, allow me to recommend Russ Ledbetter to help you achieve your dreams of success."
Date
2011
Dr. Karen Connell
Anniston, Alabama
UAB School of Dentistry, 2000
"...I really didn't know how to do it all! I decided to hire a consultant, and chose Russ Ledbetter because he had worked so well with several of my classmates. He is teaching me skills that can never be learned in dental school or incorporated after just attending a weekend seminar on practice management. I feel more confident, the practice is growing again, and my employees are happy! Thanks so much Russ, for making my career fun again!"
Date
2012
Dr. Cheri Cunningham
Gardendale, Alabama
UAB School of Dentistry, 2004
"I love being a dentist. I can honestly say I feel blessed to be able to do my dream job each day. However, after managing my practice for eight years, I found myself frustrated, exhausted and unsure of my financial future. I wasn't struggling, but I was never able to get ahead, either. I, honestly, had no real idea of how to measure my success in practice. I was working more days and longer hours than ever before with no real breakthrough results to show for it. Around this time, I was introduced to The Ledbetter Group. To say I was terrified to hire a consultant is an understatement. How would I pay the fee when some months I seemed to barely make it? But, after talking with them, I was taken aback by this company's overwhelming desire to show me how much better life could be with a more proficient work environment. For the first time in my life, someone asked me what my goals and dreams were for my practice. They had no gimmicks or cookie cutter formulas for success. They evaluated the current state of my practice and then devised a plan with my personal dreams and goals in mind. The training my team and I received was tailored to fit our office and our mission. Immediately, we became more organized, efficient, and profitable. In just a few short months, I was reaching production goals and having to raise the bar to set new ones. My practice was growing and thriving, and my team was excited to begin receiving consistent monthly bonuses. For the first time in a very long time, I was working fewer hours and fewer days while seeing real results. I no longer worried if I was going to make it. I had a guide and a newfound knowledge in practice management. Before working with The Ledbetter Group, I felt like my practice was on auto-pilot where results were out of my control. Today, I feel I am at the wheel, steering my team in the direction we want to go in order to achieve the goals and dreams we desire. My professional life is better than ever, and I have a clear vision for the future of my practice!"
Date
2017
Dr. Brian Cook
Huntsville, Alabama
UAB School of Dentistry, 2006
"After my fourth year as a practice owner, I wasn't confident I had control of my office and felt I was repeating the same mistakes each year. I decided I couldn't fix things on my own and began searching for a consultant. I found Russ and had several friends recommend him.We have seen tremendous growth over this past year in production/collections, improved patient experience, better organization, lower overhead, etc. In one year, we have made changes that would have taken my entire career to implement. You will not make an investment that has a better return for your practice. I now feel confident in running the business side and can sleep at night not worrying about finances."
Leadership & Management Development
When your team is aligned, performance follows. Learn how our consulting helps improve communication, accountability, and morale.
Date
2025
Athens Dental Management Group
Norcross, Georgia
"...Russ was instrumental in motivating the staff through team building and bonus programs. By empowering our team to share in the profitability and success of the practice, we have witnessed an increase in production and collections allowing us to concentrate on growth."
Date
2017
Dr. Lindalee Clayton
Huntsville, Alabama
UAB School of Dentistry, 2003
"When I first contacted Russ I had been in private practice for twelve years and had used the services of two other consultants in the past. One was a good experience and the other was definitely not a good experience. I was skeptical and cautious, but I knew that I needed to do something different because we had been on a downward trend for two years. I am very glad that I decided to work with Russ. Our downward trend has reversed and, more importantly, my team is more motivated and works harder with much better attitudes than before. We Actually hit our highest collection month to date about two months after finishing Russ's program. Thank you, Russ, for your guidance!"
Date
2012
Dr. Hugh Armstrong
Jesup, Georgia
Medical College of Georgia, 2006
"...Russ and his team brought everyone on board working toward the same goals, and my staff is much more of a team. Our front office is more efficient, our hygiene is more efficient, and I, as the doctor, am more efficient. This efficiency helps my stress level stay low while increasing my production at the same time. I was able to "Work Smarter and Not Harder" to increase the production."
Date
2020
Dr. Todd Blevins
Mullins, South Carolina
Medical University of SC Dental School, 1997
"Working with the Ledbetter Consulting over the last year and a half has been a great experience. I have worked with many consultants over my 22 years in practice, and Russ is one of the best. His down to earth, practical solutions have helped bring about not only an increase in production and collections, but better communication within my office team. I highly recommend them."
Teamwork & Communication Improvements
Dentistry doesn’t have to feel overwhelming. See how our consulting process helps dentists regain control of their practice and their time.
Date
2024
Dr. Clay Oliver
Eastman, Georgia
Dental College of Georgia, 2017
"Partnering with The Ledbetter Group has been beyond fruitful for our practice. They have created tailor-made strategies for our office. This involved putting hours of legwork, research, calculation, and thought into what works for us. Particularly, and according to the goals/concerns we outlined. As a Result, we have simultaneously seen a more motivated and coordinated staff, strikingly more profitable days/weeks/months, more manageable books and less stressful days. One stand-out quality is that Russ is very approachable, available, and attentive. He answers the phone and is genuinely all-in, regarding his concern for the well-being and happiness of our practice. Not only does russ know the ins and outs of all of our numbers, but he also has a high-quality and wide range of practical advice and philosophical advice. I am so grateful to have been connected with him, his team, and their services."
Date
2016
Dr. Andrew Jackson
Olive Branch, Mississippi
LSU School of Dentistry, 2007
"...I hired Russ to be my business consultant throughout that process and it was a wildly successful venture. Patient wait times almost disappeared, we scheduled an office-wide lunch break for the first time in the practice's history, and production increased while office morale was boosted."
Date
2015
Dr. Amanda Darty
Jasper, Alabama
UAB School of Dentistry, 2006
"I started working with The Ledbetter Group during a major time of transition in my career. I had just built a new office, hired new employees and was stressed to the max with trying to manage all of the newness and growth that surrounded me. I tried to tackle it all myself for about six months before I realized that I needed help and in a major way! I was consumed with how I was going to make it from one month to the next when I hired The Ledbetter Group. Immediately, Russ and his team evaluated my practice and got me started down a path of consistent, sustainable growth. With their help I was able train my staff and manage my practice with less stress and more profit. I would recommend the services of the Ledbetter Group to any doctor who wants to run an efficient, well organized practice and keep a well-trained, satisfied staff!"
Date
2013
Dr. Tyler Myers
Columbus, Georgia
Medical College of Georgia, 2006
"The timing of bringing Russ in to help our office could not have been more perfect. My five year old, scratch start practice was hitting its stride and things were getting stressful. Some days we couldn't work everyone in who wanted to be seen and other days my schedule was full of holes. Within three weeks of beginning the program with Russ our production went up and our stress level went down. Russ promised a 10% increase, but we are up 23% over last year. Nothing in the way I treatment plan has changed. His consulting has paid for itself ten times over."
Reduced Stress for Dentists
If your practice isn’t producing what it should — even with a full schedule — our consulting approach can help identify where revenue is being lost.
Date
2021
Dr. Beau Bradford
Calera, Alabama
UAB School of Dentistry, 2007
"I started a practice from scratch and was seeing growth, but not at the pace I wanted. Russ was recommended to me by a friend and I have seen my production double with his help. He has years of experience and knowledge that will help your practice as well. He is very open and honest and will do a practice analysis before he starts to make sure he can get you the results you desire. I have been very pleased with the results he has helped us achieve and the metrics he gave us will allow us to continue to improve and adjust as our practice grows and changes."
Date
2021
Dr. Clell Morris
Forsyth, Georgia
Medical College of Georgia, 1995
"In 2017, I decided to make some significant changes in my practice after serving our community for 20 years. I chose to attend The Dental College of Georgia’s Maxi Course in implant therapy, expand my office, and hire a practice management consultant. I knew many consultants, but Russ’ testimonial page contained many positive reviews from colleagues and classmates. Fast forward to 2020/2021: The Ledbetter Group helped me transition to an office twice the size of my previous and increased collections by over 40% more than my best year prior. With Russ’ guidance, we accomplished this despite the challenges of the pandemic. I can’t thank Russ and the Ledbetter Group enough for helping me achieve my goals and set a standard for the next 20 years."
Date
2018
Dr. Bayne Heersink
Dothan, Alabama
UAB School of Dentistry, 2009
"When I purchased my practice, one of the first things I did was call Russ. It has been one of the best business decisions I have made. Our average monthly collections are up more than $20,000 per month, and all we have done differently is work smarter, not harder. I would highly recommend The Ledbetter Group to anyone who wants their scheduling and production to be more efficient and predictable."
Date
2017
Dr. Sam Wright
Bryant, Arkansas
UAB School of Dentistry, 2009
"...We are now collecting more than $500 per day more than we were when we started with him. We used to work all Fridays, and now we work only one. / He is in the business of improving the business you've already established, not overhauling it. / Once the year is up, you miss the Group, but you and the staff are better than you were the year before. It's a better place to work. A better place to practice dentistry."
Date
2010
Dr. Steven Robinson
Hueytown, Alabama
UAB School of Dentistry, 2000
"...I thought my practice was doing OK and we were growing at an acceptable rate. To say that I was wrong would be an understatement. The changes that we have made now have transformed my practice. I am glad I decided to work with Russ and his team. The difference in my practice and the large increase in production and collections were well worth the investment."
Date
2010
Drs. Richard Bennett, Ryan Wood, Cindy Greene
Gainesville, Georgia
Medical College of Georgia, MCG, U Florida, 1998, 2005, 2005
"In these challenging economic times, investment in the practice is critical. I believe the engagement of The Ledbetter Group was the single best decision our practice has ever made. Russ delivers on his promise to increase production and collections, streamline efficiencies, he raised morale, and took our practice to the next level. I am not one to make casual recommendations but this one is a sure thing."
Production & Collections Results
