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Reviews from Dentists (graduates of various dental schools) who have benefitted from The Ledbetter Group's dental practice consulting program, since 1987.
Client Testimonials for The Ledbetter Group from Other Schools
"The Ledbetter Group has been an answer to prayer. When I finally reached out for help, I was at my breaking point. The office was busy, but not the kind of busy that leaves you feeling fulfilled at the end of the day. Most days I felt like I had been running around with my hair on fire. Russ and Cynthia have made such a positive impact on the day-to-day operations. The staff have a better understanding of the schedule and are working much more cohesively. My main concern about hiring a consultant was a “cookie cutter” approach to how to run a practice. Russ and Cynthia take the time to get to know you and your office. They develop systems that improve productivity and morale but work within the confines of your personal goals for your practice. Nothing is “one size fits all”. Their guidance has us working smarter not harder and the numbers are better! More importantly, the stress level is improving! Any change can be hard, even when you know it is necessary. Weekly calls keep you on track and prevent falling back into old habits. The Ledbetter Group is an investment in your practice and your life."
2024
Testimonial Date:
Dr. Lyndsey Harrell Dahlstrom
Eastman, Georgia
Medical College of Georgia, 2008
"I sought the help of The Ledbetter Group to help manage the chaotic schedule I was encountering at the office. My main goal was to create a consistent, low-stress daily schedule. With the expertise Russ provided, we not only developed a systematic way to maximize our time and effort, we simultaneously increased revenue while providing a rewarding system for my team!"
2024
Testimonial Date:
Dr. Darcie Lee
Aiken, South Carolina
Medical College of Georgia, 2007
"Partnering with The Ledbetter Group has been beyond fruitful for our practice. They have created tailor-made strategies for our office. This involved putting hours of legwork, research, calculation, and thought into what works for us. Particularly, and according to the goals/concerns we outlined. As a Result, we have simultaneously seen a more motivated and coordinated staff, strikingly more profitable days/weeks/months, more manageable books and less stressful days.
One stand-out quality is that Russ is very approachable, available, and attentive. He answers the phone and is genuinely all-in, regarding his concern for the well-being and happiness of our practice. Not only does russ know the ins and outs of all of our numbers, but he also has a high-quality and wide range of practical advice and philosophical advice. I am so grateful to have been connected with him, his team, and their services."
2024
Testimonial Date:
Dr. Clay Oliver
Eastman, Georgia
Dental College of Georgia, 2017
"Year 2022 proved to be a year of ongoing challenges with declining insurance reimbursements, increasing staff expenses and limited scheduling. My practice was successful with a full schedule, but I was not seeing the monetary gains that I expected. With 2023 around the corner, I decided I needed to make a change and bring in a consultant. I met with Russ to discuss my challenges and what my expectations were from him. His confident approach helped me make changes within my practice that have resulted in bottom line financial gains. My practice was not in need of an overhaul. I needed a different perspective and someone like Russ who could show me how to make those changes to see those financial gains. Russ delivered on that promise. I would recommend him to any business looking to increase their bottom-line profits."
2023
Testimonial Date:
Dr. David Metzdorf
Fairfax, Virginia
University of Maryland School of Dentistry, 1998
"Like many dentists, I was educated and trained to do just that, be a dentist. Understanding how to run a productive practice however, was being learned via the school of hard knocks, and unfortunately I found myself flunking out. Many in our profession have encountered difficulties over the past two years relating to the direct and indirect effects of Covid. Concerns such as finding office personnel, inflation, patient fears of returning to the office are just to name a few. However, in my case, these struggles highlighted flaws that had become quite prevalent in my practice, and I had reached a point of needing some professional guidance. I had spoken with other consultants before calling the Ledbetter group and meeting Russ. Unlike what other consultants had previously proposed, Russ chose an approach that made no specific guarantees except that we would work hard to improve the stability of the practice and make every attempt to create positive momentum. After a year of working with Russ, I can safely say that’s exactly what he helped us do. My practice is currently having a banner year and we are excited for the future. Russ will eventually discuss his three R’s with you. I won’t give them away, but I’ll add two more, at least in my case, Resurrection and Resurgence. My complacency and limited knowledge for running an effective practice had caught up, and through the grace of God with the help of Russ and his team, Cynthia and Jill, we are on a better path."
2022
Testimonial Date:
Dr. Jason H. Lee
Martinez, Georgia
Medical College of Georgia, 2006
"The Ledbetter Group has helped my leadership team transform three of the practices within our group. Russ’ methods are not gimmicky or pushy and his traditional philosophy aligns with our patient-centered practice model and team approach. Through measurement, accountability and personal coaching, he has helped instill confidence in our team to create synergy from within the practice. The rewards have been bountiful, and are not only measured in dollar signs- our team is happy, cohesive and more motivated than ever. Highly recommended."
2021
Testimonial Date:
Dr. Zach Powell
St. Simons Island, Georgia
Medical College of Georgia, 1995
"In 2017, I decided to make some significant changes in my practice after serving our community for 20 years. I chose to attend The Dental College of Georgia’s Maxi Course in implant therapy, expand my office, and hire a practice management consultant. I knew many consultants, but Russ’ testimonial page contained many positive reviews from colleagues and classmates. Fast forward to 2020/2021: The Ledbetter Group helped me transition to an office twice the size of my previous and increased collections by over 40% more than my best year prior. With Russ’ guidance, we accomplished this despite the challenges of the pandemic. I can’t thank Russ and the Ledbetter Group enough for helping me achieve my goals and set a standard for the next 20 years."
2021
Testimonial Date:
Dr. Clell Morris
Forsyth, Georgia
Medical College of Georgia, 1995
"We have been working with Russ and his team for almost a year now. The results speak for themselves. This is a professional, detail-oriented team with a consistent approach to improving the overall flow and productivity of a practice. I strongly encourage any pediatric or general dentist who has plateaued and is looking for that next level to reach out to Russ."
2020
Testimonial Date:
Dr. Ryan Colosi
Lake Wylie, South Carolina
University of Buffalo School of Medicine, 2007
"I’ve been working with Russ more than a year and I can’t say enough about his professionalism and knowledge. I started working with him after months of research and talking to so many different big and small dental consulting companies and consultants and my previous experience of working with bigger company with no results. My dental office was plateaued and I didn’t think we have any room to grow, but he promised a monthly growth and delivered it within 6 months. I trust and respect his opinions so much that I ask him questions about all aspects of running my practice. Now even though I feel that my staff and office is energized, I can’t stop working with him, I still see result from his advise and recommend him to anybody looking for a competent and knowledgeable consultant."
2019
Testimonial Date:
Drs. Mina Dadkhah & Alireza Sharafi
Alexandria, Virginia
University of Southern California School of Dentistry
"Russ, his wife Jill, and in-office consultant Lana are as good as it gets in the dental consulting/coaching business. You will not find a more outgoing, personable, and honest group of consultants. He'll tell you what you're doing right-and wrong- and he can guide you to fix the problems! The protocol that he implemented in our practice has increased production/collections an average of $20,000 per month over the past year. He has a very reasonable rate for the service he is providing, especially compared to most consultants who take a percentage of what you collect! Russ and team are very easy to get in touch with if we have an issue in the office that I need advising on. I can call them anytime and if I don't get an answer they will be calling back shortly. He and the team are extremely hands on, and when he tells you somethings going to happen it WILL happen. Russ's skills far exceeded what we expected! If you are in the market for a new consultant/coach call Russ and team. I will be more than happy to talk to anyone considering The Ledbetter Group."
2017
Testimonial Date:
Drs. Mike Cox & Tina Cox
Columbus, Georgia
Medical College of Georgia, 2014
"In September of 2014, my business partner of seven years and I dissolved our partnership and I began a journey as the sole owner of Jackson Family Dentistry. My ex partner's wife had run the business part of the offices so being responsible for every facet of the business was new, exciting, and unnerving. I immediately saw a need to implement the correct systems to make my "new" office more patient friendly, employee driven, and as stress free as possible. I hired Russ to be my business consultant throughout that process and it was a wildly successful venture. Patient wait times almost disappeared, we scheduled an office-wide lunch break for the first time in the practice's history, and production increased while office morale was boosted. No matter your stage of life or occupation, everyone needs a coach to reach his/her full potential. I highly recommend you allow Russ to be your counselor in the business aspect of running a dental office and you will see immediate and long-lasting results."
2016
Testimonial Date:
Dr. Andrew Jackson
Olive Branch, Mississippi
LSU School of Dentistry, 2007
"If I could rate Russ more than 5 stars I would. I first heard of Russ from one of the owner dentist at our office, he had worked with him in the past. Our office is in the process of growing and needed a little guidance. From the start, Russ laid everything out and explained his process. I learned so much of the business side of dentistry during our year together. I would recommend Russ to anyone I meet and look forward to working with him in the future."
2016
Testimonial Date:
Dr. Martin Clark
Albany, Georgia
Medical College of Georgia, 2016
"Would you like to take your practice from good to great? This is a dream of mine for my practice, my team and my patients. With the help of the Ledbetter Group, we are turning a dream into a reality. I have been practicing dentistry for 21 years. Over this time, I have utilized several consultants in an effort to improve our group practice. Other consultants seemed to have the same ideas to change our practice into their business model. Russ Ledbetter's methods are different. After listening to our goals and perceived problems, he went to work creating systems, motivating staff, and fine-tuning our leadership skills to push us to a new level. Russ used proven methods to create a better work environment with an improved schedule to bring in an increase in production and new patients. Therefore, making our practice more profitable so our goals were met. With extreme pleasure, allow me to recommend Russ Ledbetter to help you achieve your dreams of success."
2016
Testimonial Date:
Drs. Jay Phillips, Chris Hasty, Heath Miller & Lee Boney
Tifton, Georgia
Med College of GA, MCG,MCG & U Florida, 1994, 2003, 2003, 2008
"As much training as we receive to be great clinicians we often neglect the business side of dental practice. Russ and his team have given us an easy, quantifiable way to monitor our practice while decreasing stress and increasing productivity. An investment with Russ will pay off with huge dividends."
2015
Testimonial Date:
Drs. Matt Adams & Jerry Adams
Columbus, Georgia
Medical College of Georgia, 2001 & 1973
"We have been working with Russ and Ginny for the last 9 months. During this time, they have helped us increase our business significantly with consistency. We appreciate their efforts to help our team and their "hands on" approach is an excellent recipe for our relationship based practice."
2014
Testimonial Date:
Drs. Sid Parker & Jeff Pennington
St. Marys, Georgia
Medical College of Georgia, 1995 & 1996
"I would recommend The Ledbetter Group to any dental office looking to enjoy dentistry more and be more profitable while doing it. Russ has been with our office for six months and the average for the last three months has our production up 27%. This far exceeds his initial promised increase and we have six more months left in the contract. After working with a large consulting group and getting lost in all the different coaches, Russ is a breath of fresh air. I talk directly to him four times a month and he is available for my staff and me at any time. At our initial meeting we evaluated my practice and set goals to create an office that would make us proud. Russ has empowered my staff, trained them well and set up a bonus system which has been very successful the last three months. I started this venture to help my staff enjoy work more and to make more money. We are doing very well and I am enjoying how simple and easy the relationship has been. Thanks Russ."
2013
Testimonial Date:
Drs. Leah McIntyre Cook & Hank Cook
Fitzgerald, Georgia
Medical College of Georgia, 1995
"The timing of bringing Russ in to help our office could not have been more perfect. My five year old, scratch start practice was hitting its stride and things were getting stressful. Some days we couldn't work everyone in who wanted to be seen and other days my schedule was full of holes. Within three weeks of beginning the program with Russ our production went up and our stress level went down. Russ promised a 10% increase, but we are up 23% over last year. Nothing in the way I treatment plan has changed. His consulting has paid for itself ten times over."
2013
Testimonial Date:
Dr. Tyler Myers
Columbus, Georgia
Medical College of Georgia, 2006
"I am very pleased I contracted with The Ledbetter Group for my practice. Russ and his team brought everyone on board working toward the same goals, and my staff is much more of a team. Our front office is more efficient, our hygiene is more efficient, and I, as the doctor, am more efficient. This efficiency helps my stress level stay low while increasing my production at the same time. I was able to "Work Smarter and Not Harder" to increase the production. I would recommend The Ledbetter Group to any dentist looking to increase production, new patients, and wanting to maintain a balanced work environment. Russ is a great coach not only in the practice but also in some personal areas. He can be compared to the great Paul "Bear" Bryant with his head coaching and his assistant Ginny coming in motivating the team."
2012
Testimonial Date:
Dr. Hugh Armstrong
Jesup, Georgia
Medical College of Georgia, 2006
"Having just purchased an existing dental practice, hiring Russ Ledbetter was a big step in the right direction. With his guidance, our new patient flow increased dramatically as well as our production and collections. A task Russ achieved that I found to be even more beneficial was to give me peace of mind and confidence. Russ put systems and accountabilities in place so that I knew when staff was performing and when they weren't. Through Russ, I truly learned how to "run" my practice. Thanks Russ."
2010
Testimonial Date:
Dr. Edwin Hargett III
Warner Robins, Georgia
Medical College of Georgia, 2005
"In these challenging economic times, investment in the practice is critical. I believe the engagement of The Ledbetter Group was the single best decision our practice has ever made. Russ delivers on his promise to increase production and collections, streamline efficiencies, he raised morale, and took our practice to the next level. I am not one to make casual recommendations but this one is a sure thing."
2010
Testimonial Date:
Drs. Richard Bennett, Ryan Wood, Cindy Greene
Gainesville, Georgia
Medical College of Georgia, MCG, U Florida, 1998, 2005, 2005
"When I first received a phone call about The Ledbetter Group, I must admit I was a bit skeptical. After retaining their services, our production jumped over 18,000 dollars a month. This was by far the best investment I had ever made for our practice. The mentoring Russ provided proved to be invaluable. As I am writing this, sticking to the principals The Ledbetter Group instilled upon us and to their plan, it is helping our practice have the best month all year. I would highly recommend Russ and his team to anyone who feels in a stagnant moment in their practice. Their team coaches professionalism to the upmost."
2009
Testimonial Date:
Dr. Al Roberts
Richmond Hill, Georgia
Medical College of Georgia, 1996
"If you are overly stressed at running your practice and feel like you're in over your head managing your staff, there is a simple and effective solution: The Ledbetter Group practice management. How do I know this? Twelve months ago we were in the same boat... frustrated, stressed and genuinely looking at other professional options. Russ Ledbetter discussed our goals and dreams for the practice, formulated a strategy and helped us to work towards fulfilling those goals. Our staff is much more motivated and efficient, we are less stressed, and the practice is more profitable. Win...win...win. We have no reservations recommending The Ledbetter Group."
2009
Testimonial Date:
Drs. Jennifer Wells & Erik Wells
Athens, Georgia
Medical College of Georgia, 1994 & 1996
"Before I consulted with Russ, we were working harder. Russ showed us how to work smarter. Production has gone up by 40 to 50% and my staff is getting bigger bonuses. Not only has he boosted our production and collections, but he also coached me on how to be a better businesswoman - overall a happier person. We couldn't have done this without Russ' continuous support and foolproof system. In place, my practice is running much smoother and staff morale is higher."
2008
Testimonial Date:
Dr. Shivani Pandit
Oneonta, Alabama
University of North Carolina Dental School, 1992
"The Ledbetter Group helped us set goals and implement systems that work. Having an office manual and a structure for scheduling has decreased office stress tremendously. We achieved a production increase well above what he promised. We now have time for lunch and rarely stay late in the evenings."
2008
Testimonial Date:
Dr. Chris Ferguson
Texarkana, Texas
Baylor University, 1996
"I am pleased to have the opportunity to write about my experiences with The Ledbetter Group consulting. Russ Ledbetter was recommended to me by a colleague, and at first I was apprehensive of the idea of hiring a practice consultant. I was seemingly doing well. I was getting some new patients, practice production was growing slowly but steadily, and we were even collecting most of what the practice produced. On the other hand, I was overworked and my practice was unorganized. We did not have any functioning systems in place; we had no consistent collections/payments procedures, and had no idea how to schedule properly. Nonetheless, my practice was still doing well and thriving prior to Ledbetter's help - we were just doing it the hard way. After my initial practice analysis, Russ established a break-even point for the practice and also established a set of production and collection goals. I was skeptical of the goal numbers because I was already working hard, basically as fast as I could, and did not feel like any more production could be accomplished without detriment to my health. Somewhat skeptically, I let Russ take over and did what he recommended. Ledbetter Consulting also sent a working consultant to my office for extended periods to coach both my staff and me. As the following months unfolded, I started to see big time positive changes in both the practice's systems and numbers. I notice I was seeing fewer patients, producing more, collecting more consistently (97-102%) and was less tired and stressed at the end of the day. I have now completed Ledbetter's program. The practice continues to grow in a positive manner and the staff is doing a great job retaining the knowledge and coaching The Ledbetter Group provided. Even though I have completed the program, Russ is always just a phone call away and is quick to answer questions or provide assistance for any staff member or me. If you would like to know more or have any questions about Ledbetter's consulting program, feel free to call me to discuss it. I strongly recommend The Ledbetter Group to anyone wanting to improve their practice health. It is one of the best investments I have ever made."
2008
Testimonial Date:
Drs. Jeff Singleton, Charles Clark, Martin Clark
Albany, Georgia
Medical College of Georgia, 2001, 2007, 2016
"My practice utilized the consulting services of The Ledbetter Group to help us reach our maximum potential. We were extremely pleased with the professionalism and courteous guidance they provided us. As a result of implementing the recommendations they provided us with, our practice increased its productivity by 25-30% per month."
2007
Testimonial Date:
Dr. Mike Zebell
Swainsboro, Georgia
Medical College of Georgia, 1996
"It is my pleasure to recommend Russ Ledbetter of The Ledbetter Group. Russ has tweaked vast information into practical applications that you can learn today and use tomorrow. I have benefited tremendously, financially and personally, through Mr. Ledbetter's guidance. I can honestly say that not a day goes by that I don't use something that he has taught me. I have seen phenomenal growth in my practice and my staff development since learning his tried and true techniques. I am grateful for all that he has done to help my practice grow and flourish."
2007
Testimonial Date:
Dr. Ash Walker
Macon, Georgia
Medical College of Georgia, 1995
"My name is Dr. Will Miles and I practice dentistry in Albany, Georgia. Before purchasing my practice in January 2006, I worked for six months in the practice to get a feel for the patients and staff to see if the practice was suited for me. The patients and staff are great but the business model was very unorganized. Collections were low and the schedule was stressful but the practice was established. I needed a better business model and a dental friend told me about The Ledbetter Group. Hiring them was the best business decision I could have ever made. My collections rose from 88% to over 98%, my schedule is less stressful and my gross production increased over $18,000 per month. I am extremely satisfied with the results my practice achieved from the services of The Ledbetter Group. Their services allowed my practice to experience a business boom."
2007
Testimonial Date:
Dr. Will Miles
Albany, Georgia
Medical College of Georgia, 2005
"I've been asked to describe my experiences with The Ledbetter Group Consulting. My goal in contracting with them was to fully utilize new office space and to position myself for the sale of my practice at retirement. Although, not an easy process, I am very pleased with the results. In addition to exceeding all my goals, I learned to manage my practice in a more business-like manner. Staff harmony has improved and our production has increased steadily. I must admit, I was initially skeptical of the idea of hiring a consulting firm, however, I couldn't be more pleased with the results I achieved with the help of The Ledbetter Group. I guess you can teach an old dog a new trick or two."
2007
Testimonial Date:
Dr. Mike Dingman
Twin Falls, Idaho
Emory University, 1976
"I want to take this opportunity to thank you The Ledbetter Group for what you have done for our dental practice. It became evident that management changes and building a cohesive dental team had to come first and you led us in that direction. With your help, I was able to incorporate my partner into the practice and position him to be able to buy in and eventually take over our busy practice. Financial planning and financial sharing is now a focus, which we use to evaluate our progress and motivate our hard working staff. These changes were not easy but you and your team at The Ledbetter Group were there to guide us every step of the way. Thanks to you, we now have visual tools, which are easy for all of our staff members to use. They are able to visualize just how important it is to meet our daily and weekly goals. Also, the time comes in every dental practice to make plans to retire. I appreciate so much that you helped me to visualize my retirement goals. I look forward to a smooth transition when that time comes."
2006
Testimonial Date:
Dr. Bennie Evans
Griffin, Georgia
Emory University, 1976
"Dear Fellow Emory Classmates, I hope that all of you are well and continue to enjoy the practice of dentistry. My wife and I raised, educated and married-off three children, all in good health and look forward to more leisure time in the coming years. After twenty years in the Army, I settled in Newnan, Georgia, and opened a solo practice. The practice was very successful, but I knew I needed to position it for maximum return when the time came for a sale. Although I am generally leery of practice consultants, a friend, who had worked successfully with her, introduced me to Lois Ann Ledbetter. Lois Ann did a practice analysis for me in one day and felt that we could improve profits and better prepare the practice for sale over a relatively short time. We agreed on a one-year contract and began fine-tuning the practice. Production, collections and profit increased fifteen percent. The practice of dentistry became more pleasant and profitable than ever. It wasn't easy or cheap, but it worked. A year later, I sold the practice for substantially more than it was worth before. Lois Ann's efforts are appreciated and I now work part time and am free of administrative hassles. I don't know what your future plans are, but if you want to have a smoother running practice, increase profits and plan for retirement, I recommend Lois Ann's services to you."
2004
Testimonial Date:
Dr. Mike Threadgill
Newnan, Georgia
Emory University, 1976
"When I opened my own practice in 1998 I had experience in dentistry, but not management. I had both experienced employees in the front office and in the clinical area and felt that with their help we could effectively run the practice. After about two years of struggling, it was obvious that something was not working. That was when I was approached by Russ Ledbetter regarding his consulting services. We decided that we had nothing to lose since he guaranteed we would make back his consulting fee by between 500 to 900% in increased production if we followed his program. Implementation was difficult at first, since in general, employees do not like change. However, we stood our ground as owners of the practice and things began turning around quickly. A combination of improved customer service, improved office atmosphere, improved scheduling and most importantly improved management and practice measurement allowed us to become a profitable business. Thanks Russ!"
2002
Testimonial Date:
Dr. Tim Needham
Eclectic, Alabama
Creighton University, 1992
"Hiring Russ and his team (The Ledbetter Group) was not only my best business and career decision ever but also by far the best investment of my life. I have never bought any piece of equipment or attended any seminar where I had a 1700% return (over $513,000) within 1 year. Although the numbers speak for themselves, Russ' overall impact on my life was even more valuable. My only regret is that I waited 8.5 years to decide I needed a "coach" - someone to teach me what dental school did not! Thanks for everything. "
2001
Testimonial Date:
Dr. Steve Swords
Columbus, Georgia
Medical College of Georgia, 1996
"The Ledbetter Group promised a $10,000 per month increase. They far exceeded that, increasing my practice by 45% while working fewer days! Meeting goals, stress reduction, teamwork and a shorter work calendar are all things my office has been able to accomplish since working with them. I heartily recommend them to help your dental practice."
2000
Testimonial Date:
Dr. Richard Straus
Columbus, Georgia
Medical College of Georgia, 1984
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