"Thank you The Ledbetter Group! My team and I have the best relationship and most trust we've ever had after working with you. We have a clear picture of what it takes to set and reach goals. Making the production goals you promised was the icing on the cake. Now we are much more profitable and we are equipped with the knowledge and attitude to make things happen. Thank you for helping to de-stress our office and make what we do more enjoyable."

"I have practiced dentistry independently for over 25 years and have done well. However, I wanted to gain more control of business practices and improve my performance as an employer. I also wanted to increase overall efficiency and develop an excellent staff. After checking references, I decided to utilize The Ledbetter Groups' services. We have been able to surpass all of our initial goals. Our production has increased about 110%. My overhead percentage has decreased with this growth. My employees are thrilled with the changes. Most importantly to me is that they followed through precisely on everything they promised. I endorse The Ledbetter Group completely!"

"I wanted to find a solution to help put money back into my practice that had a good return on the investment. There was not a piece of equipment that I could find that would give the return that Russ Ledbetter guaranteed. The management systems put into place and the tax information given will make me well over one hundred thousand dollars each year, far exceeding the fee he charges. The implementation of changes by Russ was done in a smooth manner and carried out with integrity. I highly recommend working with The Ledbetter Group to fine tune your practice."

"I first met Russ when I was in dental school; Russ came and bought my class pizza and gave a lecture on practice management. I don't remember any of the lecture, but I do remember I had two slices of pepperoni and one slice of sausage. When I got out of dental school, I knew nothing about managing a practice and I knew I needed help. I joined my dad's dental practice and he assured me that he would teach me all I needed to know. As it turned out my dad was a great dentist, but not the best businessman. I asked my dad about hiring Russ and getting some help, but he said, "Over my dead body!" So after my dad died in 2001, I hired Russ to help the practice. Russ made some very big promises and included them on his contract with me. I have to say that hiring Russ was one of the best decisions I have ever made. Russ kept his word and fulfilled all his contracted obligations and much more. By following Russ' instruction the practice increased its gross by $35,000 a month. I also went from working five days a week to a four-day week. In addition, I went from taking a long weekend vacation twice a year to a week vacation once a quarter. Russ also helped me set up a retirement plan for my entire staff and myself. I feel that I now understand my business better and I have fewer staff issues due to Russ' education of my staff and myself. My staff receives many bonuses a year and I have a staff eager to go above and beyond my expectations. I continue to use Russ' services today and I find his help an invaluable tool in my practice."

"I want to take this opportunity to thank you The Ledbetter Group for what you have done for our dental practice. It became evident that management changes and building a cohesive dental team had to come first and you led us in that direction. With your help, I was able to incorporate my partner into the practice and position him to be able to buy in and eventually take over our busy practice. Financial planning and financial sharing is now a focus, which we use to evaluate our progress and motivate our hard working staff. These changes were not easy but you and your team at The Ledbetter Group were there to guide us every step of the way. Thanks to you, we now have visual tools, which are easy for all of our staff members to use. They are able to visualize just how important it is to meet our daily and weekly goals. Also, the time comes in every dental practice to make plans to retire. I appreciate so much that you helped me to visualize my retirement goals. I look forward to a smooth transition when that time comes."

"The Ledbetter Group helped us set goals and implement systems that work. Having an office manual and a structure for scheduling has decreased office stress tremendously. We achieved a production increase well above what he promised. We now have time for lunch and rarely stay late in the evenings."

"We've come a long way by using The Ledbetter Group to help us with our practice. They delivered on their promise of increased production. I believe you are only as good as your supporting staff will let you be and with their help I am confident I have the team I need to move forward with my practice. I now feel like I better and more effectively know how to manage my staff and practice. They had me track key numbers which I now understand and have power to make positive changes and can compare month-to-month going forward. My stress is better since I am much more in control of my practice."

"I would highly recommend The Ledbetter Group to any dentist interested in making their dental practice a more enjoyable and profitable place to work. In addition to increasing the production and collections in our office, Russ taught me many management techniques which will continue to be tools I use as I grow my practice in a positive direction. He stresses the importance of identifying the right people in the interview process and always working to maintain a positive office environment for all employees and patients. Russ and Ginny gave us many ideas for increasing new patient numbers and ideas for keeping our practice a fun and enjoyable place to work. It is very exciting and rewarding for our staff to see our practice continue to grow as we form new relationships with our patients and their families."

"My practice was in a terrible downward spiral. Staff moral and motivation were very low. An unsustainable guaranteed bonus system set up by the previous practice owner was in place and was putting severe strain on me financially. I was miserable and had thoughts of selling everything and going away from dentistry. I decided to call in Lois Ann and her team to help me right the ship and after a year of hard work, good staff hires, and some restructuring, I am finally turning a profit and feeling better about my career path. My present staff is happy and enjoying the monthly bonuses that they actually earned. Many thanks to The Ledbetter Group for their guidance and support."

"Like many, I was very skeptical at first, but found Lois Ann a very sincere, hard working lady who's main goal was to help train me in leadership skills that I lacked. She is a no-nonsense, straight talking consultant with an enthusiasm that is contagious. Our production increased on less days, and our office stress improved tremendously. We are still a work in progress, but must give Lois Ann significant credit for our recent success."

"I highly recommend the consulting program that The Ledbetter Group has to offer. My practice was not growing as fast as I knew it could, but I didn't know how to change that. Once hired, our production increased by a little more than $16,000 per month. In addition, our collection percentage improved dramatically. The Ledbetter Group gave me the tools to be a good manager and leader. I now have a road map to where I want my practice to go."

"Having just purchased an existing dental practice, hiring Russ Ledbetter was a big step in the right direction. With his guidance, our new patient flow increased dramatically as well as our production and collections. A task Russ achieved that I found to be even more beneficial was to give me peace of mind and confidence. Russ put systems and accountabilities in place so that I knew when staff was performing and when they weren't. Through Russ, I truly learned how to "run" my practice. Thanks Russ."

"It's now April 2010. I was in group practice from July 2001 to December 2009 when I decided I was ready to go solo. I hired Russ Ledbetter from The Ledbetter Group in August 2009 after opening a brand new start up practice in May of 2009. Not only was I new to running a solo practice, but my entire staff, hygienist, assistant, and front desk coordinator, were all new to their respective positions. To say we were green and inexperienced is the understatement of the century! My first year of private practice has been a whirlwind to say the least. I don't know how I would have survived financially or what the practice would look like from a management perspective if I hadn't had Russ to guide and direct me the whole way. I highly recommend The Ledbetter Group. I feel it has been a very wise investment on my part that will continue to pay dividends for the rest of my career."

"Several close friends who used The Ledbetter Group encouraged me to hire them. I had a good dental practice but there were several areas that I knew needed improvement. The Ledbetter Group helped me with those and many more. My production increased by over 40% and my office runs smoother, our team work has improved and we treat more new patients."

"When I purchased my practice, one of the first things I did was call Russ. It has been one of the best business decisions I have made. Our average monthly collections are up more than $20,000 per month, and all we have done differently is work smarter, not harder. I would highly recommend The Ledbetter Group to anyone who wants their scheduling and production to be more efficient and predictable."

"In September of 2014, my business partner of seven years and I dissolved our partnership and I began a journey as the sole owner of Jackson Family Dentistry. My ex partner's wife had run the business part of the offices so being responsible for every facet of the business was new, exciting, and unnerving. I immediately saw a need to implement the correct systems to make my "new" office more patient friendly, employee driven, and as stress free as possible. I hired Russ to be my business consultant throughout that process and it was a wildly successful venture. Patient wait times almost disappeared, we scheduled an office-wide lunch break for the first time in the practice's history, and production increased while office morale was boosted. No matter your stage of life or occupation, everyone needs a coach to reach his/her full potential. I highly recommend you allow Russ to be your counselor in the business aspect of running a dental office and you will see immediate and long-lasting results."

"Russ, I appreciate your time this year. It has paid off very well for us. You and Ashley are great at what you do and I’m happy with what we have gotten."

"I am writing this regarding my association with The Ledbetter Group and their impact on my life professionally. Although I had much skepticism about pushing ahead with a consultant, I am happy to say that the transformation of the various facets of my practice have been profound. Through working with Lois Ann Ledbetter positive changes were soon reflected in my practice. Not only has my gross production and personal income increased, but my day to day associations with my staff and patients have improved tremendously."

"I would like to thank you for the excellent assistance you have given me and my staff. I feel that we are really working as a team to provide the best possible health care to our patients more effectively and with greater ease. As you know, we have increased our productivity by sixty percent and I see this as a direct result of following the plan you helped our office develop specially for us. We are now able to do much more work with greater enthusiasm and real enjoyment. I think your ideas concerning self evaluation and planning were most helpful. They enabled us to decide what goals were important to our office and the best way to achieve these goals both personally and professionally. Please feel free to call upon me at any time to discuss your role as consultant with any new prospects. I am certain you can provide for them the same excellent quality of sound advice that you gave to us. My staff and I are looking forward to a much more successful and happier future thanks to your help. Thank you again."

"After several years of owning a dental practice that was experiencing very minimal growth, I had become frustrated and no longer enjoyed my work. After working with the Ledbetter Group, my production greatly increased and I had a better understanding of how to operate my practice. My patients are happy, employees work as a team, and I once again enjoy my work. I highly recommend the Ledbetter Group."

"Dear colleague,I was very pleased with the services of Lois Ann Ledbetter in 2008, and I wished I would have used her earlier in my career. It probably took me two years from our initial visit before making the commitment. Like most dentist, I was a little hesitant to pay her fee without a guaranteed return. In her one year of service with us, she was able to meet or exceed all my expectations. The promises she made as far as production and profitability were exceeded. I lost zero staff, and I found my staff more motivated than I had originally thought possible. Their new bonuses probably helped some too. My overall experience with Lois Ann was terrific, and our relationship continues to this day. It is very reassuring to know I can still call her in times of need or just to run things by her. In closing, I would like to highly recommend the services of Lois Ann Ledbetter to anyone interested."

"I sought the help of The Ledbetter Group to help manage the chaotic schedule I was encountering at the office. My main goal was to create a consistent, low-stress daily schedule. With the expertise Russ provided, we not only developed a systematic way to maximize our time and effort, we simultaneously increased revenue while providing a rewarding system for my team!"

"Like many dentists, I was educated and trained to do just that, be a dentist. Understanding how to run a productive practice however, was being learned via the school of hard knocks, and unfortunately I found myself flunking out. Many in our profession have encountered difficulties over the past two years relating to the direct and indirect effects of Covid. Concerns such as finding office personnel, inflation, patient fears of returning to the office are just to name a few. However, in my case, these struggles highlighted flaws that had become quite prevalent in my practice, and I had reached a point of needing some professional guidance. I had spoken with other consultants before calling the Ledbetter group and meeting Russ. Unlike what other consultants had previously proposed, Russ chose an approach that made no specific guarantees except that we would work hard to improve the stability of the practice and make every attempt to create positive momentum. After a year of working with Russ, I can safely say that’s exactly what he helped us do. My practice is currently having a banner year and we are excited for the future. Russ will eventually discuss his three R’s with you. I won’t give them away, but I’ll add two more, at least in my case, Resurrection and Resurgence. My complacency and limited knowledge for running an effective practice had caught up, and through the grace of God with the help of Russ and his team, Cynthia and Jill, we are on a better path."

"Working with The Ledbetter Group has been one of the best and most rewarding business decisions I have ever made. They opened my eyes to so many things vital to effective practice management. Through their analysis of my practice, The Ledbetter Group uncovered a personnel issue that would have had serious negative consequences had it continued. I now realize how much my dental school education lacked the essential elements necessary to evaluate and manage the business side of dentistry. The Ledbetter Group definitely delivered on their promises. Our production increased by over $10,000 per month as did our collections. She helped create harmony among the staff and improved working relationships. Our practice now steadily attracts an average of 30-40 new patients each month showing continued growth. With respect to these achievements, I feel less stress and once again enjoy coming to work each day."

"I don't believe there is a practice The Ledbetter Group couldn't help make more successful. They promises their results for a reason: they get the job done."

"I confidently recommend the consulting services of The Ledbetter Group. Theirs is not a cookbook approach to consulting. It is personalized and designed to meet specific needs. As a result of their coaching effort, my practice experienced an increase in both production and collections. These results are even more impressive when you consider my partner retired and I produced 20% more than both of us combined. In addition, I became a better leader and manager of my staff, which now wonderfully together as a team; my staff and I have reached a new level of commitment to our practice and to our patients."

"I would recommend The Ledbetter Group to any dental office looking to enjoy dentistry more and be more profitable while doing it. Russ has been with our office for six months and the average for the last three months has our production up 27%. This far exceeds his initial promised increase and we have six more months left in the contract. After working with a large consulting group and getting lost in all the different coaches, Russ is a breath of fresh air. I talk directly to him four times a month and he is available for my staff and me at any time. At our initial meeting we evaluated my practice and set goals to create an office that would make us proud. Russ has empowered my staff, trained them well and set up a bonus system which has been very successful the last three months. I started this venture to help my staff enjoy work more and to make more money. We are doing very well and I am enjoying how simple and easy the relationship has been. Thanks Russ."

"I began working with The Ledbetter Group a year after graduation. It was the best business investment I've ever made. We reached all of my contracted goals and far exceeded the anticipated $10,000 per month increase. I recommend anyone who wants to increase productivity and reduce stress to use them to achieve your goals."

"Dear Russ, Just a note of thanks for helping us achieve the goals we set for our practice. I have to admit that after our initial consultation, I was a bit skeptical that we could attain what you said was possible. But the proof is in the pudding. After one year, a 50% increase in productivity, a cohesive team, and a less stressful work environment have made us believers. Thanks again for your help. Pete and John McLemore. P.S. We really do mean that Russ. It's hard to overstate how far we have come in the last year and you and Ginny deserve a lot of credit for our progress. Thanks so much!"

"I want to say how pleased I am that I chose the Ledbetter group as a consulting partner. Russ Ledbetter had mailed me some information about his services and testimonials from previous clients. I stashed it away in a drawer and occasionally looked at it. I had always heard consultants could be an asset in any dental office but never really felt I needed it. After constantly hearing Howard Farran on Dental Town podcast berate dentist for not knowing their numbers it soaked in that I didn't know mine. Finally, after a year of mentally going back and forth, I elected to call Russ. Russ and I discussed my practice and he made sure I had room to improve before agreeing to work with me. I can truly say this has been the best ROI I have experienced to date. I have been able to add monthly production over the course of a year without changing my conservative nature or speed at which I perform treatment. He taught me and my staff how to schedule effectively and focus on the numbers. This had led to an easier and more predictable schedule without so many high load, low production, and fatiguing days. Between phone calls and a little homework, I probably averaged 4 hours a month to my workload. I'm in a small town with bread and butter dentistry, and in the end I'm able to efficiently treat more patients and that's a win for everyone."