Dental Consulting Experts, The Ledbetter Group
Dental Consulting Experts, The Ledbetter Group | Since 1989

Cynthia Roberts

  • Dental Front-Desk Consultant

  • More than 20 years of Dental Management experience

  • More than 20 years of dental management experience, including the last 15 years leading the operations for a 12 dental practice group

  • Proven track record of achieving operations excellence, increased revenue/profit growth, improved patient retention and strengthened staff development for an optimally run dental practice

  • Industry thought leader and speaker on “designing and delivering dentistry centered on a superior patient experience”

  • Ability to draw upon a diverse business background, including small business ownership and entrepreneurship

  • Successfully guided dental practices in new directions to accelerate growth, increase production, and minimize stress

  • Training staff to schedule quality over quantity, less busy

  • Mastery in:

    • Perfect Day Scheduling.  More productive, less stress

    • Improve Coding for better reimbursement

    • Finding missed opportunities on the existing schedule

    • Coaching up recall for a profitable hygiene department

    • Collections, both insurance and guarantor portions

    • Positive coaching and empowering of staff

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