Teamwork is the foundation of any successful dental practice. Your level of teamwork can dramatically impact your practice’s productivity. Staff working together toward a common goal with a great attitude, great chemistry, and in harmony can far outperform those that do not. Even if you have strong staff in place, but each staff member is doing their own thing with little coordinated effort, then productivity will be limited.
Signs of poor teamwork can include one or more of the following:
Lack of coordinated effort toward a common goal, everyone does their own thing
Drama, office gossip and/or cliques among your staff
Seemingly unmotivated and uninspired staff
Inconsistent productivity from day to day
Important tasks perpetually fall through the cracks and are left undone
Dentist's frustration with overall staff performance
Staff showing low initiative, wasting time or needing to be told what to do
Crucial to good teamwork is communication. Your level of teamwork will be limited by your team’s ability and willingness to communicate with each other in a professional, positive manner and not withhold communication. Communication will come out one way or another. It can be constructive, empowering and action-oriented. If not, the communication may come out as sarcasm, negative body language, unresolved staff conflict, or worse, unwanted staff turnover.
In sports the team with the best players does not always win the game. Often, great players are beaten by a team that works together at the highest level. At The Ledbetter Group we know that for our consulting to work we must win the staff over. Then, we can coach them to perform at a “high level of team” and incentivize them to go the extra mile for the practice and each other.
Our initial full-day seminar is about teamwork, communication, how to produce a breakthrough, and getting your staff highly motivated. We also work with the doctor throughout the consultation to be an inspiring, motivating leader of his/her team and an efficient & effective manager of people.
Your staff will be clear and aligned with the goals, objectives, and direction of the practice. Your team will start to behave more like partners than employees.