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Cynthia Roberts

Dental Front-Desk Consultant

More than 20 years of dental management experience, including the last 15 years leading the operations for a 12 dental practice group.

 

Proven track record of achieving operations excellence, increased revenue/profit growth, improved patient retention and strengthened staff development for an optimally run dental practice.

 

Industry thought leader and speaker on “designing and delivering dentistry centered on a superior patient experience.”

 

Ability to draw upon a diverse business background, including my own small business ownership and entrepreneurship,


Have successfully guided dental practices in new directions to accelerate growth, increase production, and minimize stress.  I love training staff to schedule quality over quantity, less busy.

 

Mastery in:

  • Perfect Day Scheduling.  More productive, less stress.

  • Improve Coding for better reimbursement.

  • Finding missed opportunities on the existing schedule.

  • Coaching up recall for a profitable hygiene department.

  • Collections, both insurance and guarantor portions.

  • Positive coaching and empowering of staff.